Customer Service Representative

***** ******* ***** **. ******, TX ***** 512-***-**** (

*********@*****.***

Nadia Yasin

Objective:

I am seeking a challenging opportunity within an organization that

encourages career growth, development, room for advancement, and where

I may utilize my customer service, administrative, and accounting

skills.

Experience:

6-2010 - Current SmartDog Services Austin, TX

Office Manager

Duties include answering all incoming calls.

Responsible for all incoming and outgoing mail, faxes, etc.

Coordinate all travel arrangements.

Responsible for ordering all office supplies.

Compile and send out weekly scalable reports to all billable clients.

Administer both company cell phone, and wireless card accounts.

Assist marketing department as needed with planning trade shows,

events, etc.

Order business cards, and issue other new hire documentation (phones,

building access cards, etc)

2-007 - 5-2010 Doors R Us,

LLC Austin, TX

Bookkeeper/Personal Assistant/Payroll Clerk/Office Manager

Duties included answering all incoming calls, and scheduling service

calls/installations.

Responsible for all purchase orders, ordering materials, office

supplies, etc.

Assisted owner on a daily basis, coordinating all travel, meetings,

etc.

Responsible for creating and distributing all quotations/proposals.

Performed all general office duties (faxing, scanning, emailing,

mailing, filing etc).

Responsible for all invoicing, accounts receivable, and accounts

payable. I am also responsible for the daily bank records and

deposits.

I track all payroll liabilities, and issue checks for sub contractors

weekly.

I am a licensed notary, and am responsible for all lien waivers

issued, and filed for the company.

07-2006 - 1-2007 True.com Irving, TX

Customer Service Representative

Duties included answering inbound calls from customers wanting to

cancel memberships, and with other general inquiries.

Responsible for approving profile text and images.

Provided personal advice/assistance on finding the right match, and

creating an eye-catching profile.

Assisted with technical issues.

11-2005 - 7-2006

Sprint.com Irving, TX

Customer Service Representative

Duties included answering and troubleshooting inbound calls from cable

partners with inquiries about long distance blocks, phone features,

and other service issues.

Responsible for opening, forwarding, and updating trouble tickets for

every call received. Daily maintenance required for all open tickets.

Education:

8-2008 - 12-2008 Austin Community College Austin, TX

Continuing Education Accounting/Bookkeeping Series

References:

References are available upon request.

Contact this candidate