Manager Case
Resume:
Michelle Duffy
*** *********-********* **. #**
Pine Hill, NJ 08021
Objective:
To obtain a healthcare recruiter position.
Qualifications:
Proficient in Microsoft Word, Excel and the Internet
Strong writing and documentation skills
Excellent communication and interpersonal skills
Solid organization skills and detail oriented
Education:
Bachelor of Arts: Sociology Minor: Spanish
Rowan University, Glassboro, NJ, May 1998
GPA: 3.8, graduated Magna Cum Laude
Professional Experience:
Dec 2006 - May 2009 Youth Case Manager
Steininger Behavioral Care Services
Cherry Hill, NJ
Found mental health staff to provide service to
clients
Followed- up on
initial referrals to persuade families to participate
Developed
relationships with clients and families through home visits
Maintained
consistent phone contact with system partners
Utilized
spreadsheet of client contact information
Conducted clinical
strength/ needs assessments
Jul 2003 - Dec 2006 Case Manager
Crossroads Programs Inc.
Burlington City, NJ
Recruited, screened and interviewed clients for
group home placement
Staffed 24- hour
program and provided on-call support
Delegated tasks to
staff based on individual strengths
Marketed program
to referring agencies
Maintained
consistent phone contact with system partners
Documented level
of service for billing reports
Other Relevant Experience:
Aug 1998 - Mar 2003 Youth and Family Counselor, Center for Family Services,
Glassboro, NJ
Aug 1998 - Mar 1999 Clinical Assistant, Community Treatment Solutions,
Woodbury, NJ
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