Service Technician Manager Development .Net Design

Robert Palmer

**** ***** ***

Fort Myers, FL ****1

239-***-****

Portfolio: www.robertpalmerdesigns.com

FOCUS Field Service Technician

QUALIFICATIONS

> Proficient Adobe CS3 - Photoshop, Flash, Flex, Illustrator, and

Dreamweaver.

> Knowledgeable in MS Office, Visual Basic.Net and ASP.Net.

> Able to effectively communicate with non-technical consumers

regarding IT issues.

> Achievements: 100% Attendance, Dean's List recognition, and a 4.0

GPA.

EDUCATION

Currently attending Full Sail University

Present

Bachelors of Science - Web Design and Development

Associate in Science Degree, Web Design and Development

6/2009

Southwest Florida College

Fort Myers, FL

Associate in Science Degree, Electronic Engineering

4/1988

Oklahoma Junior College

Oklahoma City, OK

EMPLOYMENT

Service Technician

2005-Present

JMP Solutions, Fort Myers, FL

o Perform service on computer and mechanical systems.

o Schedule routine maintenance.

Business Owner

1997-2005

Pumpworks, Inc., OKC, OK

o Successfully started a petroleum service company.

o Provided exceptional service to over 200 companies,

state wide.

Lead Service Technician / Service Manager

1994-1997

Domino Equipment Co., OKC, OK

o Managed 6 service technicians.

o Implemented training programs for new technicians.

o Helped company increase income from $100,000 to over

$1,000,000 per year.

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