Project Manager Customer Service

BRITT MAHER

**** ***** *** - **********, ** *****

513-***-**** - abh3a3@r.postjobfree.com

EXPERIENCE

HANEY PRC - Cincinnati, OH

Asst Client Manager-Project Manager

*/****-**/****

-Managed incoming projects from conception stages through delivery

-Involved packaging, printing, branding, prototyping, sales samples

DOCUMENT TECHNOLOGIES - Cincinnati, OH

Litigation Support Specialist Team Lead

5/2009-9/2010

-ESI/EDD

-Managing litigation projects from beginning through production

-Managing team that worked on projects

-Used many of ESI/EDD software available

-All based within a law environment

EXCELSUS SOLUTIONS - Rochester, NY, Dayton, OH

Digital Printing and Solutions Group

01/2007-03/2009

Project Manager-Estimator-Purchasing-Major Account Manager-Customer

Service Mgr

Summary-

Performed multiple duties and functioned in many positions

successfully, helping to achieve drastic growth (from

$1.5million/year to $4million/year), as well as assisting

to establish a reputation for the company of quality and efficiency.

-Increased efficiency in production by 38%

-Increased profitability by 15-25%

-Reduced payroll by 15%

-Improved customer satisfaction and confidence

-Drastically increased quality standards, to a standard above

competition

-Performed ROIs, manufacturing growth forecasts, actual vs estimates

-Decreased inventory by 20%, moving toward on-time inventory system

KDM P.O.P. SOLUTIONS GROUP - Cincinnati, OH

P.O.P./P.O.S. Printing Group

04/2006-01/2007

Project Management-Customer Service-Estimating

ANDERSON PRINTING - Cincinnati, OH

Sales Rep, Customer Service Mgr, Estimator, Planning

MANPOWER PROFESSIONAL - Cincinnati, OH

Digital Printing/Small Copy Site/Project Manager for ORDMS at P&G

OHIO BLUE PRINT - Cincinnati, OH

Color Dept Manager

WILD OATS ORGANIC MARKETS - Cincinnati, Ohio/ Boulder,Colorado

New Store Set Up - Reset/Opening Team

KINKOS - Cincinnati, Ohio

Sr. Project Manager -Sr. Production Mgr -Asst. Mgr

EDUCATION

-Little Miami High School - Morrow, OH

-University of Cincinnati - Raymond Walters -Business Management

-Miami University (OH) - Industrial/Organization Psychology

-Litworks University - Litigation Support Certification

-Litworks University - ESI/EDD Certification

-Litworks University - Legal Project Management Certification

-some Six-Sigma training

RELATED SKILLS

-Strong organizational and detail-oriented skills

-Effectively handles multiple tasks simultaneously

-Able to work independent and contribute to a team

-Adaptable, efficient, and success driven

-Excellent communication skills

-Chess Player

REFERENCES

Available upon request

Contact this candidate