Customer Service Manager

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Kenyon Henry

1527 w 13th st *************@*****.*** Cell: 904-***-****

Dedicated customer service manager with 4+years of experience in “big box” retail and food

service settings. Consistently achieve record high customer satisfaction rankings,

improvements to the bottom line and turnaround of underperforming operations.

Respected builder and leader of customer focused teams; instill a shared, enthusiastic

commitment to customer service as a key driver of company goal attainment. Lead by

example and ensure the execution of all safety, security, quality and store operations

policies.

Areas of Expertise

:I have a good experience in customer service and a great behavior in customer

Professional Experience

Shands hospital 2010 2010

Public transporter, 2010 2010

• Travel people to they rooms from app.

• Make sure my patients are clam and ready to go

• Make sure they have a way back

Hospitality Staffing 2010 present

Call in teps, 3/2010

Previous Positions: Counter Clerk, Cashier, Deli Associate, 5/2010

Advanced to increasingly responsible positions, culminating in management role with oversight for a full service tep

Business

Make sure call in duty is full

•

Make sure I have the job done

•

Make call daily to people with interview

•

Education and Training

Bethune Cookman COLLEGE Daytona Beach, Florida 07/06 9/08

Earned 48.2 credits; concentration in business studies, medical

Training: Completed numerous courses and seminars in customer service, sales strategies, inventory control, loss prevention, time

management, leadership, performance assessment and food safety.

Lessons are basic and clear up to the teacher

Contact this candidate