Insurance Manager

LOUIS GOLDBERG

**** * ************* ****: 310-***-****

Redondo Beach, CA 90278 Cell: 310-***-****

www.linkedin.com/in/louisgoldberg1 **********@***.***

CLAIMS/LITIGATION MANAGER ~ MANAGING ATTORNEY

Summary: Insurance Executive and Attorney with extensive legal,

administrative and management experience in claims, litigation and risk

analysis. Proficient in current case law, statutory law, Department of

Insurance regulations and developments. Excellent

communication/presentation skills. Self-managed and cross-functional.

Successful with multi-generational and multi-cultural environments.

Proactive and analytical with the exceptional strategic ability to create

numerous operational efficiencies, culminating in widespread cost

reductions with significant ROI.

Litigation Management Member of State of California Bar

Insurance Claims Strategic Planning and Processes

Umbrella and Excess Claims Reinsurance

Risk Management Licensed by Department of Insurance

"Run Off" Subrogation/Specalty Claims

PROFESSIONAL EXPERIENCE

SPRINGFIELD INSURANCE COMPANY, Covina, CA 1999 - 2009

Subsidiary of Unified Grocers, Inc. 4.2B

Vice President, Property & Casualty Claims (2002 - 2009)

Managed casualty, property, primary, umbrella, excess, reinsurance

specialty and errors and omissions claims for Unified Grocers and

Springfield Insurance Company. Claims included class action and individual

litigation, Americans with Disabilities Act (ADA), tractor-trailer (heavy

truck litigation), premises liability, property damage and fatalities.

. Reduced litigation costs by 25-35% by implementing new claims guidelines,

negotiating, persuading, monitoring and directing the performance of

claims counsel.

. Reduced reinsurance costs by 20-35% by developing reserve guidelines by

protocols that provided guidelines and protocols that provided

consistency and accuracy, demonstrated by actuarial studies (triangle

model analysis).

. Multimillion dollars recovered that improved loss ratios by formulating

and implementing an assertive subrogation program both in tort and

contract actions recoveries, also reduced the cost of insurance premiums.

. Reduced accidents by 15% and worker compensation claims by 20% by

providing technical expertise for the accident review board.

. Improved client retention by 10% by meeting regularly with clients,

providing training and by reviewing trends, account activities and

individual claims. Understanding clients needs and providing value lead

to developing strong relationships.

Manager, Property & Casualty Claims (1999 - 2002)

. 25-35% reduction in indemnity and expenses by providing technical

strategic insight based on a working knowledge of litigation in high

profile, serious exposure cases.

. Attained a nominal turnover rate by involving staff in problem

resolution, developing/improving standard, targets and goals. Management

practices improved team satisfaction, performance and saved the company

the time and expense of hiring and re-training.

. Claims department under budget by approximately 9-13% by directing claims

activities consistent with business plan and realistic budget forecasts.

. Generated a savings of 5-7% in the costs of internal and external audits.

This included compliances with Sarbanes Oxley (SOX) requirements, by

refining and developing procedures and practices, which reduced the

required scope of the auditors activities.

CHUBB & SON, INC., Los Angeles, CA 1991-1999

Division of Federal Insurance Company

Assistant Vice President, Litigation Counsel (1991 - 1999)

Managed high-profile claims/litigation to successful resolution.

. Reversed a potential loss of a major national account that represented

10% of the insurance premiums generated by that region. This major

account renewed its business representing multiple millions in revenue

for the insurance company.

. A 25-35% reduction in cost was achieved by utilizing in-house counsel,

conceived, developed and implemented a special team litigation concept,

emphasizing unique strength and preferences of its members.

. Generated 25% cost savings by utilizing Alternative Resolution Services

(ARS). The savings contributed to surplus and improved ratios.

EDUCATION & TRAINING

Juris Doctor - South Bay University School of Law, Los Angeles, CA

University of Arizona, College of Law, Tucson, AZ

Bachelor of Arts - Arizona State University, Tempe, AZ

National Insurance Crime Bureau Academy:

University of California, Hastings College of Law: Advocacy Programs

University of California, Berkley: Continuing Education of Bar Programs

University of Chicago, Graduate School of Business: Executive Education

California Bar Association - MCLE

Department of Insurance License

AFFILIATIONS / MEMBERSHIP

State Bar of California, and Federal Courts

Defense Research Institute (DRI)

International Association of Special Investigation Units (IASIU)

Association of Certified Fraud Examiners (ACFE)

National Association of Subrogation Professionals (NASP)

observed, planned, assessed, organized, facilitated, convinced, solved,

consulted, created, in

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