Sales Customer Service

JONATHAN MIGUEL ROTH

** ******* ****

Brookfield, CT 06804

203-***-**** (c)/ 203-***-**** (h)

***.******@*****.***

EDUCATION___________________________________________________________________

__________________

Suffolk University

BA Communication and Journalism - Concentration in Advertising

Boston, MA - May 2010

. Achieved Dean's List Fall 2009.

. Carried full course load while working part time.

Relevant Coursework

. Ad Copy . Design Lab . Public Relations . New Media

Marketing

. Advertising . Integrated Marketing . Sports PR

. Computer Literacy

. Business Communication . Media Planning . Web Design

Academic Team Projects

. Led team of four classmates in launching a new product. Was

responsible for Media Planning (allocation

of budget, medium selections and plan of action if budget was cut by

25%). Created flow charts to illustrate

media plan strategies. Earned highest grade in class.

. Led team of four classmates on Integrated Marketing project re-

branding Quizno's Restaurant. Collaborated as a group in

creating a campaign using new marketing strategies, promotions and slogan.

Earned

highest grade in class.

WORK

EXPERIENCE__________________________________________________________________

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Vertical Search Works, New York, NY

Research Analyst Contractor - Sept 2010 to Present

. Research and identify most effective online sources for ad placement

to increase website traffic and drive sales of client products.

. Analyze data (such as CPC, site traffic and keyword search volume)

supplied from Google AdWords and keywordspy.com to formulate

recommendations for placement of online ads.

American Marketing Association, Boston, MA

Communication Committee Volunteer - June 2010 to Present

. Assist vice president of AMA Boston in marketing events to raise

awareness and attendance.

. Use ConstantContact to send out mass e-mails to prospective

attendee's.

. Communicate with team members to ensure events are publicized

effectively.

A-Affordable Insurance, Watertown, MA

Customer Service Representative - May 2008 to September 2010

. Tasks included: Prospected new business, auto policy sales, policy

management, responded to customer inquires,

facilitated policy changes, processed department of motor vehicle

transactions and office assignments.

. Consistently attained highest sales of additional services provided with

an auto policy.

. Spearheaded transition of office housing 10,000 policies into paper-less

office.

. Gained experience in up-selling and face-to-face sales.

Global Affinity Media, Boston, MA

Marketing Representative - September 2007 to March 2008

. Worked at Boston College sporting events promoting GE's Money Capital

program and credit cards.

. Achieved promotion to team leader - designated as event supervisor.

. Forwarded completed surveys and reported success of events to New York

office.

. Managed set-up of events and distributed promotional materials.

SKILLS &

CAPABILITIES________________________________________________________________

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Software Proficiency

. Adobe Photoshop . Microsoft Office Suite . WordPress

Media Planning, Marketing Planning, Advertising, Junior Account Executive,

Entry level, college graduates, Market Research, Ecommerce, Sales, Media

Sales

Contact this candidate