Customer Service Project Manager

Jonathan D. Saunders, MBA

** **** ***** + Monmouth Junction, NJ 08852

732-***-**** H +732-***-**** M

*********.*****@*******.***

PROFILE

Supply chain professional with successful career in sourcing, procurement,

manufacturing operations, logistics, finance and engineering areas in a

wide range of business environments. Highly effective in defining

solutions, producing savings and managing projects that meet both customer

and company needs. Ability to build productive partnerships across

departmental lines and maximize cross functional team performance.

Delivered positive results impacting financial profitability,

organizational effectiveness, and productivity within pharmaceutical and

healthcare supply chain and research business processes.

Expertise includes:

. Productivity Improvement

. Process Transformation

. Building Collaboration

. Supplier Negotiation

. Project Management

. Analytical and Data Assessment

. Warehousing and Distribution

. Operations Management

. Sourcing and Procurement

PROFESSIONAL EXPERIENCE

Mainepointe Consulting May 2010 - Present

Strategic Sourcing and Procurement Consulting Company

Independent Consultant, Internet Pet Rx and OTC Supplies Provider

Provided documented approach to improve strategic procurement through the

assessment of sourcing processes, opportunities and organizational

climate.

Schering-Plough Corporation, New Jersey 1991 - 2010

$18.5 Billion Pharmaceutical, Healthcare and Animal Health Company

Director, Global Strategic Sourcing, Research and Technical Services

2008 - 2010

Led 22 sourcing/procurement professionals supporting over $800 million in

annual spend. Led projects within clinical and research areas including

clinical packaging/ manufacturing, analytical testing, central laboratory

services, and clinical trials management (phases I - IV).

. Executive committee member providing strategic decision making and

input to various research departments including direction of 18 global

projects and over $105 million in savings.

. Successfully managed departmental business operations and integration

of Schering-Plough / Organon merger.

. Optimized negotiation process with supplier for pricing terms and

conditions within $50 million Global Clinical Operations off-shoring

program resulting in $20 million in savings.

. Delivered over $64 million in procurement savings and additional cost

avoidance in excess of $16 million for 2009.

. Refocused department and business customers to develop documented

category strategies and data capture methods to report on $1.2 billion

in spend.

. Reduced contracting cycle times through improved processes and expanded

use of document repository.

. Established governance and communication structure as Operating

Committee Member for Global Strategic Sourcing Organization.

Director, Global Strategic Sourcing, Process and Technology 2005 - 2008

Managed and initiated enabling functions for global sourcing organization

with over $3.7 billion in annual spend. Supported systems, training,

data, reporting, audit response, and compliance for all activities within

the organization.

. Created and directed department of 10 professionals and 8 contractors

to implement procure-to-pay application designed to replace legacy

systems and to provide a complete closed-loop automated process.

. Increased spend coverage of procurement application from $40 million

per year to over $1 billion annualized in purchase order commitments.

. Identified reportable savings of over $100 million during

implementation phases.

. Directed training plan for over 200 procurement professionals along

with company-wide communication plan.

. Designed and implemented change advisory board to create defined

process for approval, prioritization and tracking of system

modifications and enhancements.

. Led procure-to-pay work stream as developmental assignment for a Global

Process Harmonization Project.

. Developed over 340 process maps for functional areas (vendor

management, sourcing, order placement and fulfillment, invoice and

payment processing), including requirements definitions and gap

analyses.

. Increased procurement card usage from $4.0 million in spend/27K

transactions to over $30 million/90K transactions.

. Led Global Organizational Diagnostic to redefine roles and upgrade

skills of sourcing group. Advanced recommendations to properly

identify gaps and initiate plan for transition.

Director, Global Strategic Sourcing, Engineering Procurement Services

2003 - 2005

Led department with 10 professionals providing procurement support for

domestic and international sites comprising over $400 Million in annual

spend. Project support includes areas such as plant and production

equipment, consulting services, facility services, validation, MRO,

office supplies and global engineering procurement support.

. Drove process improvements and productivity programs with annual

savings of over $45 million.

. Managed the review and input for over $440 million in annual capital

appropriation requests.

. Increased usage of global business agreements to standardize equipment

purchases across global sites and to leverage supplier spend.

Strategic Project Manager, Logistics/Quality Organization 1998 - 2003

Directed key projects within the Logistics and Worldwide Quality

Organizations.

. Implemented $2.4 million warehouse management system serving over $6

billion in domestic trade sales and the nationwide distribution of

sample products.

. Created and executed plan to produce zero downtime and with no adverse

effects on customer service, while achieving inventory accuracy of

99.99%.

. Managed financial reporting, equipment installation, change control and

validation protocols, as well as data collection and configuration

efforts.

. Appointed to developmental assignment within Worldwide Quality Systems

Program initiated in response to FDA initiated consent decree.

. Developed two Worldwide Quality standards in areas of warehousing,

distribution and transportation to improve site compliance across 15

international sites

. Communicated with international sites to support compliance within

warehousing operations.

. Resolved compliance issues with domestic logistics departments for

resolution of questions, while developing procedures related to

corporate and quality policies.

Operations Manager, Eastern Distribution Center 1997 -1998

Led two-shift, 180,000 square foot operation consisting of five warehouse

supervisors and over 60 employees responsible for domestic trade

representing 16 states and over $2 billion in sales. Managed sample,

literature and promotional material distribution provided nationwide to a

sales force of 4,000 sales representatives.

. Improved efficiencies through the initiation of a zone shipping process

and an on-line ordering system.

. Managed relocation of operations and outsourcing of literature

distribution to a third party logistics provider.

. Prioritized and resolved distribution issues and collaborated with

external departments including Sales/Marketing, Purchasing,

Transportation, Sample Accountability and Customer Service.

Production Manager/Supervisor, Pharmaceutical Manufacturing and Packaging

1994 - 1997

Held positions of increasing responsibility within pharmaceutical solid

dosage manufacturing and tablet/aerosol packaging areas.

. Led packaging midnight shift consisting of six production supervisors

with over 100 union/non-union employees.

. Supervised 30 hourly production operators within packaging and

manufacturing including granulation, blending, and compression areas.

. Communicated operational issues and managed relationships with outside

departments, including Human Resources, Quality Control, Scheduling and

Planning.

Industrial Engineer 1991 - 1993

Manufacturing Systems & Industrial Engineering

. Supported $40 million GMP upgrade and consolidation of NJ manufacturing

sites in the areas of storage capacity, line utilization, packaging

capacities, facility layout optimization and vendor certification.

. Evaluated and implemented savings programs for cost reduction projects

such as component standardization, material usage, dosage reductions

and equipment purchases.

EDUCATION

MBA, Concentration in International Business, Rutgers Graduate School of

Management

BS Industrial Engineering, Magna cum Laude, New Jersey Institute of

Technology

Certified Professional in Supply Management (CPSM), Institute for Supply

Management, In-progress

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