Windows System Administrator

Ming Ho *** Ryan Road, Ann Arbor, MI *****

734-***-****(Mobile) • ************@*****.***

http://www.linkedin.com/in/minglho

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• WINDOWS ADMINISTRATION • SOLUTION PROVIDER AND DEPLOYMENT

A Windows administrator with over 15 years of hands-on and multi-tasking experience, adept at handling multiple

system operations, including installation, upgrade, configuration, administration and maintenance of windows

systems to consistently achieve high availability and performance.

Proven to create and deliver solution to business growth and systems/network optimization.

A skilled problem identifier and troubleshooter, comfortable managing systems, projects and teams in a

range of IT environments.

TECHNICALSKILLS

• Systems Installation, Configuration & Upgrading

• NOS Patches & Upgrades

• Training & Mentoring

• Technical Support

• Productivity Improvement

Extensive experience with Active Directory, DNS, Microsoft Exchange On-Premise, Exchange Online, Hyper-V,

Lync On-Premise, Lync Online, Lync Enterprise Voice, SharePoint On Premise, SharePoint Online, OneDrive for

Business, Office 365, System Center Operation Manager, System Center Configuration Manager, DHCP, ADFS,

Group Policy, Windows 2012 R2 Direct Access, SQL Server Administration, TMG 2010, Migration from Exchange

On-Premise to Exchange Online, Amazon AWS EC2, Microsoft Enterprise PKI.

PROFESSIONAL EXPERIENCE

ProQuest, Ann Arbor, Michigan 2001 – 2014

Senior System Administrator

• Windows Server 2003, 2008 R2, 2012 R2 installation, deployments and administrations.

• Windows Server 2008 R2 and Windows 2012 R2 Hyper-V virtualization configuration for servers.

• Installation and administration of VMWare and Hyper-V virtual servers.

• Proactively monitor systems health by physically inspecting environment and utilizing provided tools such

as SCOM.

• Administer multiple disjoint Active Directory Forests, Domains, DHCP, DNS and various other

Infrastructure services. Trust relationships setup, DC promo and decommission of AD.

• Installation and administration of remote web application through Windows 2008- Windows 2012 R2

remote desktop application (RDP).

• SQL Server 2005-2012 R2 installation and administration.

• SharePoint 2007 installation and administration.

• Office 365 exchange online, SharePoint online, OneDrive for Business administration.

• Provision and supporting virtual servers in Amazon AWS Cloud environment.

• Installed and managed ADFS Office 365 single sign-on authentication federation.

• Managed on premise Directory Sync to Office 365.

• Migrate OCS 2007 environment to Lync 2010 including Enterprise Voice and Unified Messaging migration

from Exchange on premise to Office 365 Unified Messaging

• Setup Lync Online

• Installed and rollout Windows 2012 R2 Direct Access as an alternative for corporate VPN access.

• Web application proxy setup for ADFS 3.0 authentication and remote apps.

• Administration of System Center Configuration Manager, package, test and deployed application.

• Managed Microsoft Enterprise public key infrastructure (PKI), renew CRL and create certificate templates

are needed.

Bell & Howell Information and Learning, Ann Arbor, Michigan 1999 – 2001

Senior Network Administrator

Work in a team of six where the main responsibility is to administer Bell & Howell Information and

Learning internal Novell/NT networks (1000+ users) across four locations. Responsibility including ensuring the

uptime of 12 Novell 4.11 file/print/DNS/DHCP/FTP/NFS servers, 3 Exchange servers and numerous NT servers,

CompuServe remote access service connectivity via UUNET network, SQL Servers and also Microsoft Internet

Information Servers. Secondary support for SQL 6.5 database administration.

Special Projects: 1.Installation of Mail Essentials to block attachment.

2. Installing and moving Novell DNS to another machine.

3. Setup a website for Novell/NT group.

4. Y2K patches on all Novell/NT servers.

5. Project lead for CompuServe remote access service – working with desktop group,

Helpdesk and UUNET to support remote access dial up connectivity.

Hardware: Compaq 2500, 3000, 5000, DL380 (servers)

DLT tape drives

ADDITIONAL PROFESSIONAL EXPERIENCES

Analyst International Corporation Network Administrator 1997-1999

National TechTeam Network Administrator 1995-1997

EMU College of Business Computer Lab Assistant Network Administrator 1995

UofM Facilities Planning& Design Computer System Specialist 1994

EDUCATION

Masters of Science in Information Systems

Bachelors of Business Administration, Computer Information Systems

Eastern Michigan University – Ypsilanti, MI

PROFESSIONAL CERTIFICATION

Certified Novell Engineer (CNE5, CNE4)

Microsoft Certified System Engineer (MCSE) – specializing in Windows95, NT Server 4.0, NT Enterprise,

Administering SQL Server 6.5, Internet Information Server 3.0

Oracle Channel DBA certification – Oracle Corporation

PROFESSIONAL TRAININGS

System Center Configuration Manager 2012, SQL Server Administration, System Center Operations Manager

Fundamentals of Project Management, Fundamentals of Successful Project Management

Architecting on Amazon AWS

PROFESSIONAL CONFERENCES

Microsoft TechEd, Amazon AWS Reinvent

References and further information available upon request.

Contact this candidate