Customer Service High School

Samantha Henry

**** ********** ** ****: (***) *** - 5 724 Spring, t

***** *****************@*****.***

Summary

Administrative support/Office Assistant professional with a strong work ethic and positive attitude. Highly effective &

experienced in fast-paced, demanding, technical work environments. Trustworthy, ethical, and discreet, committed to

superior customer service. Confident and poised in interaction with individuals of all levels. Very detail- oriented and

resourceful in completing all job duties.

Highlights

Excellent communication skills Resourceful

QuickBooks Screens calls properly

OutlookAdvanced computer skills

Word Results- oriented

Experience

Office Admin.

08/2011 Current

Performacoat

Houston, TX

Responsible for data entry of accounts, incoming and completed jobs.

Purchase Orders and Invoicing.

Sales

Track and report statuses of jobs.

Filing, Faxing and printing of all paperwork.

Handled incoming and outgoing correspondence, including mail, email and faxes.

Misc duties when asked upon.

Customer Service Representative

10/2010 08/2011

PlanRX

Houston, TX

Responsible for routing incoming calls to correct person

Make Outbound follow up calls to member regarding their accounts and medications, sales.

Data entry into MPS system Customer service to members who needed their accounts maintained.

Client and vendor assistance.

All administrative duties (i.e.: filing, faxing, multi phone line, etc.).

File Clerk

01/2006 01/2007

State Farm Insurance

Santa Fe, TX

Responsible for daily filing of Client files.

Faxing, Filing Misc duties and Back up to the Receptionist.

Education

High School Diploma: Alvin High School 2007Alvin, T,

USAA rt National Honor Society

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