Project Manager

BRIAN ROBINSON, PMP

*****@*****.*** 360-***-****

KEY QUALIFICATIONS

Over 10 years of cross-functional experience delivering enterprise IT,

communications platform, and enterprise security solutions projects using

PMI methodologies, primarily within a customer-consultant relationship;

Domestic and international on-site/virtual project team management; Lean

and Six Sigma standards and processes; HIPAA, PCI, and FERC/NERC compliance

solutions; Excellent verbal and written presentation, interpersonal, and

communication skills; MS Project, MS Office, and Sharepoint; Software

development methodologies and full project lifecycle; Strategic needs

analysis and problem solving; effectively communicate business and

technical solutions; Exceptional relationship building and customer

management abilities; Well-versed in pricing, budgeting, and cost/schedule

performance analysis

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EMPLOYMENT HISTORY

. EFL COMMUNICATIONS December 2009 -

present

Principal

Operate and manage a content development, copywriting, proofreading, and

copy editing firm focused on original electronic and print collateral and

messaging for clients of all sizes.

Projects have included corporate and sales collateral, web content, grant

and funding applications, e-article research and development, case studies,

and presentations across a variety of industries.

. SHARED TECHNOLOGIES INC. June 2008 -

December 2009

Client Services Manager

Secure, plan, manage, and deliver services and hardware based technology

solutions projects in Pacific Northwest region for a technology VAR with

communications platform, network management, and information security

business lines.

. On time and on budget delivery of an information security infrastructure,

data network, and VoIP monitoring/management solution for prominent NW

University, including critical production performance review; negotiated

project completion during budget shortfall

. Successfully managed 4 site, multi-system VoIP evaluation, analysis,

selection, acquisition, conversion, and training for a leading

manufacturer during their unscheduled interstate relocation. Stayed on

schedule and on budget despite multiple change orders and vendor equipment

shortages. Coordinated employer, vendor, and customer efforts.

. Secured and managed fixed price VoIP conversion project for a Salem-based

international construction and property management firm supporting over

300 remote facilities

. SOFTTEK INTEGRATION SYSTEMS December

2007 - June 2008

Northwest Regional Account Manager

Regional project/account management for a Mexico-based technology services

consultant providing application development, testing, and maintenance

services, ERP implementations and maintenance, and infrastructure

management to Fortune 2000 firms

. Inherited and successfully delivered a nine month ASP.NET development

project for major NW transportation client which had been troubled by

resource re-allocations, constant change orders, and negative customer

feedback. Secured acceptance with customer satisfaction.

. Managed nine person virtual/on-site project team in six month QA/Testing

engagement for CRM software firm in Seattle. Completed project with 4.4

customer sat rating.

. Led five-person on-site/virtual .NET development team in the integration

of a suite of mobile applications with existing ERP package for commercial

transportation client in Seattle.

Brian Robinson - Page Two

. WIPRO TECHNOLOGIES September

2006 - September 2007

Sr. Account Manager

Launched and managed new and ongoing Energy/Utilities and Healthcare

projects in the Northwest region for An India-based business and technology

solutions firm. Emphasis was on Fortune 2000 corporations.

. Secured and launched an 18 month automated meter reading project,

managing on-site and virtual international team members for major NW

utility

. Secured and launched IT Service Management POC for BMC Remedy based ITIL

Management solution and support services; executed MSA and launched $1.1

million software/services SOW with major Seattle-based insurance firm

. Led a project team in requirements analysis and proposal development and

presented a web site reconfiguration project for major NW utility

. STRUCTURED COMMUNICATION SYSTEMS October 2004 - July

2006

Sr. Business Relationship Manager

Presented, secured, and led design and implementation projects based on

technology consulting services, software, and equipment for a leading

Northwest solution integrator and VAR across information security, network

management, and VoIP practice areas.

. Designed, presented, and delivered network security upgrade/regulatory

compliance project for NW regional utility; solution performance and cost

analysis and full stakeholder management, including vendor, client, and

assessment/implementation team

. Developed, secured, and led long-term information security infrastructure

assessment, re-design, and implementation project for leading event

notification firm in Seattle during a data center move; business volume

was doubling, saving the client over $100,000 in forecasted hardware

upgrade costs

. Successfully led evaluation, analysis, acquisition, and conversion to

multi-site VoIP platform for equipment firm in Portland. Went live on

schedule and on budget while maintaining full call center production

requirements

. PTI GLOBAL November 2003 - October

2004

Sr. Client Manager

Secured and managed projects with new and existing clients for a Portland-

based software localization and translation firm

. Managed multiple long-term projects/contracts with Intel, nVidia, Gartner

Group, Sharp Micro, Warn Industries, and Household Finance, coordinating

resources and delivery with customer timetables and budget

. Secured approved vendor status with State of OR and the federal

government

. Published in Multi Lingual Computing magazine

. PREDICTIVE SYSTEMS December 1998 - September 2003

Sr. Business Relationship Manager

Managed relationships and Information Security, Network design, Enterprise

Network Management, and Network Performance projects for a data network

consulting firm in the WA, OR, and NorCal territory. Coordinated and led

end-to-end activities from pre-sales through launch, execution, and client

acceptance.

. Led information security policy review and gap analysis for Robertson

Stephens in San Francisco

. Secured and managed NOC assessment, re-design, monitoring tools

analysis/selection, and upgrade project for Northpoint Communications, a

nationwide ISP

Led 10 member project team in design, development, and delivery of a

$750,000 performance testing and management system for Ascend

Communications to on-time, on budget acceptance.

. Secured and managed the design and development of a web-based performance

monitoring and diagnostic tool for major LEC, coordinating customer,

employer, and vendor efforts during a customer re-organization

Brian Robinson - Page three

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ACCOMPLISHMENTS

Established, coordinated, and led multi-project, 18 month relationship with

Microsoft/MSN at Predictive

o Delivered projects accounting for 10% of Shared Technologies annual

revenue for Information Security business line in Q4 '08

o Increased project billing in existing account base by 50% at Softtek

o Coordinated RFP response and signed MSA with the state of WA for Business

Consulting Services at Softtek

o Manage Microsoft, IBM, Oracle, SAP, Sun, and EMC alliance partners re:

strategy and opportunities at Structured and Wipro

o Practical experience in Technology, Energy/Utilities, Telecommunications,

Healthcare, Education, Transportation, Manufacturing, Localization

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EDUCATION

Project Management Institute: PMP Certification

Clark College - Vancouver, WA: Practical Project Management; Leadership,

Diversity, Conflict Resolution - 4/10

San Francisco State University: Bachelor of Arts - English

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