Administrative Assistant Training

Beth Tarbell

Austin, TX *****

512-***-**** (cell)

*********@*****.*** (e-mail)

Technical Writing/ Training / Project Management / Print & Inventory

Management

Dynamic writer and presenter with over ten years of experience in creating,

developing and editing training materials, including procedures manuals,

safety manuals, orientation manuals, seminar and presentation materials and

marketing pieces. Successfully manage large writing projects.

Audience Analysis Materials Project Management

Development

Cost Management Vendor Negotiations Print Production

Key Accomplishments

Improved quality of training materials while cutting costs in half.

Management trainees were dissatisfied with the organization and format of

the large, bulky training manual. By re-organizing the content and working

with print vendors on format, I created an easy-to-use format, cutting

production costs in half.

Created more action-based, results-oriented training materials. Worked

closely with upper management and trainees to create action-based training

modules ensuring that performance and task completion could be more

objectively measured. Result: Higher satisfaction scores on training

feedback surveys from both trainers and trainees.

Reduced print destroy inventory by thousands of dollars. Held print

vendors accountable for inventory tracking and created generic materials

when possible to reduce the need for additional updates, resulting in

substantial reduction (thousands of dollars) of destroy inventory over a 5

year period.

Career Experience

Writing Consultant (Contract) - Maudie's Tex Mex Restaurants, Austin, TX

6/2009 to Present

. Updated and reformatted employee handbook and Emergency Procedures

Manual

. Currently reorganizing, editing and creating modules for their

management training program

Technical Writer - Fired Up, Inc. (Carino's Italian Restaurants), Austin,

TX 11/2004 to 3/2010

. Proofread, edited and formatted all materials for Performance

Development, Operations and the field.

. Improved content and formatting of management materials while cutting

production costs in half.

. Managed production of printed materials for over 100 restaurants and

reduced destroy inventory.

. Updated all management and hourly training materials to align with re-

branding initiative.

Training Specialist - Real Mex Restaurants, Inc., Cypress, CA

1/2000 to 11/2004

. Edited, formatted, wrote and distributed training materials to support

150 restaurants and 7 concepts.

. Created development plans and made course recommendations for field

managers.

Administrative Assistant/Bookkeeper - The Village at Orange, Orange, CA

12/1998 to 9/1999

. Accounts Receivable, Accounts Payable, tenant statements, petty cash,

vendor account reconciliations and payroll.

. Successfully collected past due rent amounts to reduce accounts

receivable.

Administrative Assistant - Daymon Worldwide, Inc., Newport Beach, CA

9/1994 to 12/1998

. Provided administrative support to four in-house personnel, 9 overseas

branches and the Executive Vice President of International Development.

. Successfully coordinated regional office move, including bid analysis

and vendor negotiations.

Technical Skills

ServSafe Certified, Adobe Indesign, Word, Excel, Outlook, PowerPoint,

Questionmark, Go To Meeting

Major Projects

Management Training Manual update Leadership Development Program overhaul

Brand update Menu Rollouts

Education

B.S., Human Services Degree (graduated with honors), California State

University, Fullerton

Certification, Technical Writing, California State University Extended

Education

Certificate, Designing Learning, American Society for Training and

Development

Certificates, Web-Based Learning and Blended Learning, Langevin Training

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