Customer Service
Resume:
Crystal Diane Terry
Garland, TX 75043
Phone: 214-***-****
Email: ******************@*******.***
WORK EXPERIENCE
Credit Union of Texas
Position: Member Service Advisor
•Answer phone calls in call center
Perform multiple transactions for customers
•Handle customer disputes
Reason for leaving- Moving out of the area
Woodforest National Bank
10/07- 07/10
Position: Retail Banker
•Open accounts for customers
•Account maintenance
•Handle customer disputes
•Teller (cash checks, deposits, withdrawals, money orders, etc.)
•Western Union Agent
•Shipping and ordering cash to and from the bank
•Marketing
•Olieps (make daily calls to customers with negative balances and NSF's)
•Balancing the cash sheet
•Ordering branch supplies
•Answer Phones
•Handle large sums of money on a daily basis
Prepare cash shipments to go in and out of the branch
Reason for leaving- Looking for advancement opportunties
CVS Pharmacy
6/07-9/07
Position: Pharmacy Tech
•Input Customer data for new perscriptions
•Checking and filling perscriptions
•Cashier
•Make daily calls to customer's about their perscriptions
•Handle inventory
•Answer Phones
Reason for leaving- Lack of hours
KNOX Fuel Stop
10/06-6/07
Position: Cashier
•Checkout store items for customers
•Work the gas pumps and truck scale
•Count and handle inventory
•Count large sums of money on a daily basis
•Answer phones
Reason for leaving- Finished school
Walmart
8/05-9/06
Position: Cashier
•Checkout store items for customers
•Keep front-of-store inventory neat and clean
•Handle customer returns
•Handle large sums of money on a daily basis
Reason for leaving- Started going to school
COMPUTER SKILLS
I would consider myself above average when it comes to using computers. I
have a great amount of experience in Microsoft Office, Word, Excel,
Powerpoint, etc. I have good typing skills and can usually type about 36-39
WPM. I am excellent with 10 KEY
About Me
I have a strong and passionate attitude about the work that I do. I am very
customer friendly and love working with people. I was made employee of
the month, twice, at Woodforest National Bank for my excellent customer
service and ability to be organized. My personality is very bubbly and
energetic which I believe plays a crucial role in any job enviornment. I also
have a very flexible schedule and can work all days and any hours.
Punctuallity is a key trait that I have and I believe that if one person is late
then the whole team is late.
My references are available upon request and thank you ever so much for
taking the time to review my resume.
Crystal D. Terry
Contact this candidate