Sales Customer Service
Resume:
CAREER PROFILE
FIFTEEN PLUS YEARS OF A CONSISTENT RECORD OF TOP PERFORMANCE
IN SALES/ACCOUNT MANAGEMENT AND CUSTOMER SERVICE. FIVE YEARS
OF EXPERIENCE IN DURABLE MEDICAL EQUIPMENT OFFICE MANAGEMENT.
Relationship Building/Influencing
Proven ability to quickly cultivate, nurture and maintain
professional relationships
Ability to access influential decision makers
Honest, positive, compassionate and proactive
Marketing/Business Development
Proven history of superior and consistent sales/revenue growth
within an assigned targeted industry
Proven history to capitalize on growth opportunities through
product expertise and sound business instincts
Proven ability to develop strategies that increase market
shares through product in-servicing, professional clinical
training and education
Skilled at marketing within insurance guidelines and codes in
order to maximize product reimbursement
Numerous and significant awards for outstanding sales and
superior contract/revenue growth
Leadership/Managerial
Proactively approach account and business challenges, applying
problem-solving skills, persistence, teamwork and
resourcefulness to achieve positive results
Proficient in managing product inventory and coordinating
sales and services
Proficient at organizing product disbursement and experienced
in equipment quality control
Ability to simultaneously process multiple tasks in a
deadline-driven, varied work environment
Excellent time management, management and organizational
skills
Conduct a fair and professional approach to conflict
resolution
EXPERIENCE
Consistently in top three of one hundred fourteen national
sales/service representatives for contract and revenue growth
Physical Therapy Technician, out/in patient and long term care
Office manager, customer/clinical service coordinator
(2004-2009)
15 years of B2B marketing/ sales and service to targeted
markets (Medical Professionals, Business Professionals,
Hospitals & Clinics)
20 years of experience in selling medical, DME and rehab
equipment
Organized and skilled at maintaining inventory, tracking
product disbursement and monitoring product quality control
Proficient in DME education and diverse medical applications
Diverse knowledge of Medical Terminology
5 years of experience scheduling multidisciplinary patient
services
15 years experience in dealing with Medicare,
Insurance/Managed Care providers (Reimbursement Protocols,
ICD-9 Codes, HIPPA Documentation, etc.)
EDUCATION
One year., Metropolitan State College of Denver - Denver, CO
Public Health & Safety
Two Years., Southwestern Illinois College - Belleville, IL
Health Science
AWARDS
Preferred Medical Resources, LLC
2009 Superior Clinical/customer service
2008 High sales Producer
2006 Outstanding Company contribution
2004 Who's Who Medical Professionals
REHABILICARE, INC
2003 Natl Gross Sales, Million Dollar Company Revenue
Producer
2001 Contract Over-Achiever
1999 Natl Outstanding Company Contribution
CORE, INC
1997 Outstanding Performance, $450,000 sales revenue
1996 Leading Sales Performer
1995 Greatest Company Contract Growth
CHERIE G. KOTTMEYER
Medical Sales Representative/Manager
Colorado
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