Sales Manager

Profile Dynamic sales and account management professional with proven

abilities to market and promote products using a variety of selling

strategies: Fact-Based, Value-Added, Solution-Selling, and Customer

Relationship.

Consistent record of ensuring customer satisfaction, developing new

business, and increasing sales.

Successful achievements with new and proprietary/patented product

development and introduction.

Multiple industry experience: CPG, Hospitality, Food Service,

Catering, Distributor, and Corporate.

Training, supervisory, and motivational experience and abilities.

Strong negotiating, communications, client relations, organizational,

and problem solving skills.

Staunch believer in a mantra of "TLC=V": Teamwork - Leadership -

Customer Service = Value.

Practitioner in the sales strategy of Profit - Volume - Future Growth.

Professional March 2009 - October 2010, Lindt & Sprungli, Stratham, NH

Experience Business To Business Sales Manager - National

Increased 2009 sales by 27% within one of the most economically

challenging environments.

Increased order processing efficiency by reducing internal points of

contact from four to one.

Negotiated with and retained three major customers who had planned to

change vendors.

Courted and obtained leading national accounts within the corporate,

hospitality and foodservice industries - American Express, Marriott,

Interstate Hotels, Best Western, and Food Buy.

National responsibility for customers within the corporate,

hospitality, cruise line, and airline industries, including web based

inquiries.

Introduced Lindt to the foodservice and catering arenas, and furthered

penetration within hospitality.

June 2008 - March 2009, Varda Chocolatier, Elizabeth, NJ

Manager Sales and Marketing - National

National responsibility for increasing sales through customer

penetration, obtaining new customers, and opening new market segments.

Developed company's market strategies within hospitality, foodservice,

distributor, and retail classes of trade.

Created several new chocolate products to fulfill customer needs and

market niches within the

culinary, pastry and beverage arenas.

Obtained new customers through customer relationship building.

Succeeded through team work with internal departments; Customer

Service, Production, and

Graphics.

April 2000 - December 2007, CHOCOLATES LA CARTE, Valencia, CA

Eastern Region - Territory Sales Mgr

Consistently met and exceeded sales goals through implementation of

value-added strategies, customized programs, product creations and

innovations.

Created several new chocolate products for the hospitality and food

service industries, following national trends and regional

preferences.

Awarded recognition for created products through placement within

company catalogs.

Successfully hired and trained new Territory Managers. Assisted VP

Sales with personnel strategies for motivational and training issues,

and development of strategic programs.

Assisted Director of Marketing with ideas, verbiage, and construction

of company catalogs, website, and marketing materials for

hospitality/foodservice, distributor, and retail trades.

Succeeded through the development of strong relationships within

customer base, from hospitality and foodservice, to retail and

distributor classes of trade.

1989 - 2000, SPOTLESS PLASTICS U.S.A., Hauppauge, NY

Manager Sales & Marketing - National

Increased sales an average of 15% per year during tenure for plastic

products manufacturer, a division of a $700 million Australian based

manufacturer of plastics, commercial food catering, and linen

services.

Secured extensive market share, estimated at 70%, through niche and

value-added marketing of existing and newly developed patented

products.

Secured and serviced U.S. and international accounts within the

Intimate Apparel and Active Wear industries at manufacturer and retail

levels; i.e., Target Stores.

Increased manufacturer's garment handling efficiencies by 50% to 300%

with the development and enhancement of industry machinery and

technical support.

In conjunction with executive management, integrated systems for

manufacturing and sales, through Pacific Rim, significantly enhancing

competitiveness in international marketplace.

1977 - 1989, RJR NABISCO, East Hanover, NJ

Division Merchandising Manager, NY/NJ Metro Area (1988-1989)

Awarded five promotions during tenure with company as a result of

selection into Fast Track Program. Developed Local Market Promotional

Programs for a $70 million Confections and Snacks business through the

direction of Key Account Managers, Retail Sales Managers, and Sales

Representatives.

Liaison between Marketing Department and Field Sales to determine

profitable use of Market Development Funds.

National Sales Training & Development Manager, Winston-Salem, NC

(1987-1988)

Researched, developed, and implemented national sales training

programs for Sales Representatives and three levels of management

personnel.

Coordinated task force to incorporate hand-held computer into

Confections and Snacks business.

Division Sales Manager Convenience Stores, Tampa, FL (1986-1987)

Increased sales by 20% after conceiving, coordinating, and directing a

management team responsible for developing a 60-member, convenience

store merchandising force throughout Florida.

Enhanced presence of extensive product line within the Planters/Life

Savers and Nabisco divisions.

Sales Training Manager, Parsippany, NJ (1985-1986)

Developed training manuals for Sales Representatives, Key Account, and

District Sales Managers.

Worked directly with Creative Services Department and outside vendors

to develop scripts and audio-visual aids for advertising, plant tours,

and training programs.

Assisted VP of Sales, VP of Personnel, and Human Resources Director,

in developing performance appraisals and position descriptions.

District Sales Manager, NY Metro Area (1980-1985)

Consistently achieved and exceeded sales quotas during tenure. Secured

numerous awards for sales and distribution achievements.

Managed $5 million territory through the direction of eight Sales

Representatives.

Sales Representative, NY Metro Area (1977-1980)

Consistently met and exceeded sales goals and obtained various awards

for sales and distribution.

Responsible for sales, distribution, and merchandising of retail,

distributor, and headquarter clients.

Certifications ServSafe - National Restaurant Association

The Executive Technique - public speaking and verbal communication

Education B.S., Brooklyn College

CHARLES C. BELFIORE

62 Brookwood Rd Stanhope, NJ 07874

Home 973-***-****

Email: ***************@*****.***

Contact this candidate