Customer Service Medical
Resume:
James Mack
Derry, NH *****
********@*******.***
Qualifications:
. High-energy Recruiter with significant experience in scientific,
healthcare, retail/wholesale, procurement, network, software,
biotechnology, biopharmaceutical, technical, sales, e-service,
manufacturing, government and engineering industries
. Strong PC skills: Access, Word, Excel, Lawson Business Systems,
Position Manager, PeopleSoft, Webhire, BrassRing, Resumix,
Recruitsoft, VirtualEdge, Internet Recruiting/Search Engines
. Excellent customer service skills
. Solid experience in full life-cycle, high-volume recruiting,
employee relations, benefits administration, workforce development
and community relations
Experience:
Tufts Medical Center, Boston, MA 6/09 to 9/10
Recruiting Specialist-Full life cycle recruiting of scientific and
administration staff, responsible for sourcing candidates from tracking
system, niche sites, schools and job fairs; interviewing and evaluating
candidates; providing thorough reference checks; negotiating offers.
Worked closely with directors and Principal Investigators to recommend
recruitment strategies. Assisted in the development, implementation and
coordination of recruitment and retention program. Coordinated candidate
interviews; negotiated compensation packages. Recruited for hard to fill
positions including Research Physicians, Medical Technologists, Research
Associates, Research Assistants, Post Doctoral Fellows, Research Nurses,
Research Administrators, Clinical Research Coordinators, Clinical Managers,
and Project Managers.
Brigham and Women's Hospital/Partners Healthcare, Boston, MA.
7/06 to 5/09
Senior Research/Healthcare Recruiter - Full life cycle recruitment
including sourcing, prequalifying, interviewing and recommending candidates
to hiring managers. Positions included: Research Assistants, Research
Specialists, Lab Managers, Physician Assistants, Medical Technologists,
Research Physicians, Clinical Research Associates. Assisted in the
development, implementation and coordination of the medical services
recruitment and retention programs to ensure an adequate number of
qualified health professionals were employed to meet hiring goals.
Presented to audiences of hiring managers and Principal Investigators
regarding hiring practices. Negotiated compensation packages; trained and
mentored junior staff.
Saint Gobain-HPM, Northborough, MA 3/06 to
5/06
Contract Recruiter - Contracted to fill positions for Senior Research
Engineers, Research Associates and Technicians. Responsibilities included
sourcing, identifying, and interviewing, Material Sciences candidates.
Utilized direct sourcing methods, to include outsourcing and on-line
sources. Responsible for full life cycle recruitment of positions.
C & S Wholesale Grocers/ES3, Keene, NH 6/05 to 2/06
Contract Recruiter - Responsibilities included sourcing, pre-qualifying,
interviewing and recommending candidates to senior level hiring managers.
Positions included Software and Information Technology, Human Resources,
Merchandisers, Pharmacists, Executives, Buyers, Procurement Analysts.
Conducted full life-cycle recruiting and reference checking on candidates.
Worked closely with senior management to evaluate and select the candidates
for positions nationally.
NESCO Resource, Waltham, MA 2/05 to 5/05
Technical Recruiter - Responsibilities included identification,
recruitment, interview, reference and hire of software, network, and
biotech professionals for this staffing firm. Conducted on-site
recruitment, attended job fairs, and outsource centers. Calculated and
negotiated pay rates, salaries and fixed price contracts. Responded to
equal opportunity employment issues. Generated extensive leads for both
new employee acquisitions and client business referrals. Utilized various
sourcing strategies including direct sourcing, symposia, news print and
electronic media.
Independent Recruiter/Generalist 4/02 to 2/05
Independent recruiter/generalist for biotech, clinical and medical device
companies, software engineers, network engineers, and executives, on a
local and national level. Ability to source and attract top talent through
direct sourcing and various other recruiting methods.
Diatide/Berlex Laboratories, Londonderry, New Hampshire 12/01
to 4/02
Contract Recruiter - Contracted to fill Associate Director, Medicinal
Chemists, Research Chemists and Scientists. Responsibilities included
sourcing, identifying, and interviewing, Nuclear Engineers, Scientists,
Chemists, and Researchers. Utilized all methods of recruiting including
direct sourcing. Responsible for full life cycle recruitment of positions.
UCB-Bioproducts, Cambridge, MA 6/01 to 7/01
Contract Recruiter - Contracted to fill difficult to find Scientists,
Business Development/Sales Executives. Responsibilities included sourcing,
identifying, and interviewing Chemical Engineers, Scientists, Chemists,
Biologists, and Microbiologists. Utilized all methods of recruiting
including direct sourcing. Responsible for full life cycle recruitment.
Wyeth/Genetics Institute, Andover/Cambridge, MA 4/00 to
4/01
Contract Recruiter - Responsible for placement of Scientists, Chemical
Engineers, Regulatory, IT/IS, Mechanical and Manufacturing Engineers for a
large bio-pharmaceutical company. Duties included recruiting, sourcing,
interviewing, reference checking and hiring candidates. Utilized various
sources including on-line databases, Resumix, job fairs, electronic media,
professional trade associations, print media and direct sourcing.
Negotiated and compared salaries, rates of pay and benefits.
Education:
Plymouth State College, Plymouth, New Hampshire
Bachelors Degree, Marketing
Military Service:
United States Coast Guard (Honorable Discharge)
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