Technician Service
Resume:
Edward Gantt
Rocklin, CA ***77 *************@*****.*** (H) 916-***-****
OBJECTIVES: Electronic Repair and Calibration, Computer Repair and Maintenance, Network
Installation, Network Administration, and Network Security
SUMMARY OF QUALIFICATIONS
1 Experienced in electronics repair and calibration
2 Ability to work as part of a team and perform in a demanding environment
3 Ability to organize processes and document procedures
4 Willingness to both work at a central location and go to customer sites
5 Ability to troubleshoot problems and provide solutions
TECHNICAL SKILLS
Administration: Lotus 1-2-3®and AmiPro®, MS Office®, Sun Microsystems Open Office®
Operating System: Cisco Systems IOS®, Linux Red Hat®, Fedora Core®, MS Windows®,
Novell NetWare®, UNIX®
General: Computer and Peripheral Repair, Electronics Repair and Calibration Fabrication of
Test Fixtures, Writing Documentation
EDUCATION AND CERTIFICATIONS
Heald College, Roseville, CA
Associate in Applied Science, Cisco Certified Network Associate, Oct 2007
Associate in Applied Science Degree, Information Technology, Apr 2007
Emphasis on Network Security
Northwestern College, Sacramento, CA, June 2004 Certificate in Computer Networking
Fox Valley Technical Institute, Appleton, WI
Associate in Applied Science Degree in Electronics Technology, June 1975
Certifications: CompTIA A+, Novell CNA
EXPERIENCE
Crossmark, Plano, TX August 2009 to present
Field Support Representative
Provision of electrical, lumber, and merchandising support for Home Depot locations
S&A Computer, Roswell, GA Summer 2008
Field Technician
Participation in BANA Minor Renovations Project which entailed disconnecting
and reconnecting computer systems in coordination with a General Contractor in
charge of remodeling
Edward Gantt – Resume Page 2
Cornerstone Staffing, Sacramento, CA August to October 2008
Production Technician
Packout of POS devices for deployment under the direction of TASQ
Technologies, a partner of First Data.
Aerotek, Elk Grove, CA January to April 2008
Rework Technician
Refurbish Apple MacBooks including repair and rework
Qualxserv, Tewksbury, MA August 2007 to January2008
Quality Service Provider
Provided field Service for Dell Computer Desktops and Portables
Scheduled service appointments, picked up repair parts, traveled to customer sites,
replaced defective parts on customer equipment, verified repairs, and returned defective
parts to manufacturer
Communicated with customer support help-desk while on-site when necessary
Volt Services, Roseville, CA February to June 2005
Electronics Technician
Repaired and calibrated power supplies.
Documented engineering schematics with notes to provide a clearer understanding of
instrument operation and facilitate the troubleshooting process.
Agilent Technologies / Hewlett-Packard, Roseville, CA August 1997 to March 2003
Electronics Technician
Filtered incoming instrumentation on until ready to be worked on.
Administered the in-house asset calibration program to ensure that instrumentation
would be calibrated with valid standards.
Entered calibration factors for power sensors returning from another calibration facility.
Performed both automated and manual calibrations to help the facility attain production
goals in an around-the-clock environment
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