Project Manager Engineer

Christopher Allan Na Pier

*** ***** ***** ******

2nd Floor

Newark, NJ 07107

973-***-**** ********@*****.***

SUMMARY

Network/Systems IT professional with more than 10 years combined experience as an IT Director/ Systems

Administrator and as a Site Manager and 6 years experience as an RF, NOC and Telecom Engineer. I also have

excellent project management skills along with excellent oral and written communication skills.

EXPERIENCE

Rutgers University / VACO Contract Novell Data Migration PM August 2010 – November 2010

• Contract Project Manager for deployment of Groupwise 8.0 on a Novell NDS topography of 250 plus users

• Decentralizing Sun Java Outlook Exchange and Migrating to Groupwise 8.0

• Train Staff as to Groupwise use and setup user accounts and establish group policy holding for each account.

• Archive and store PST files and document accordingly.

• Decommission of Sun Java Systems Email Server.

• Creation of NDS accounts for new users.

• Complete documentation and back up old .PST files for long term storage.

• Successful Completion of multiple contracts, resumes career search.

J.F. Lomma, Inc. I.T. Manager December 2007 – May 2010

• Created a complete new network from peer-to-peer topography to a Network Server Environment utilizing

Windows Server 2003, within a three month time frame.

• Launched maintained and oversaw a six office VOIP network and implement one remote offices network via

remote response.

• Installed and integrated two 1 Tara-bit servers to create a network function to new shared applications

involving accounting and equipment management.

• Upgraded, restored, and rolled out new PC and monitors as needed for optimal perform within the company

and structured shared server applications via a newly built network.

• Trained and instructed personnel on the use of office programs and equipment.

• Designed and implemented new A/C power distribution to the server room.

• Maintained and help develop security camera systems for remote office and visible network and worldwide.

• Deployed new CAT 5 / 6 Lines to the server room and D-mark and various other parts of properties.

• Oversaw the acquisition of all new PC equipment and software related to network integration.

• Developed and installed new UPS back-up systems for VIOP and PBX systems at six locations.

• Integrated six satellite offices to the main office for future growth and VIOP integration.

• Reduced cost and overall effectiveness of the network as a whole.

• Planned, budgeted, and implemented new data communications line for all office with a cost savings of

nearly 60% and a data capacity increase of 300%.

• Domain Administrator for Server 2003.

• Systems administrator for Fleet Cost Care, Sage Pro, and other various construction type software and related

materials.

• Researched and currently in the development stage of Bar Coding Software to be implemented to our

network over a six office canvas area.

• Streamlined data processes and procedures for all server activity and data management.

• Procured, installed and implemented offsite data backup management for six offices and remains systems

administrator for such.

• Responsible for old and out-date equipment disposal and destruction.

• Systems Administrator for an off-site email server and management there of companies email processes and

procedures.

• Direct Manager of future growth and technical projects.

Ophthalmic Consultants, P.C. Systems Administrator July 2006 – December 2007

• Provided network administration for a 50-node network, handling all setup, repair, Internet access, printing

solutions, and troubleshooting, providing onsite and remote help desk support for clients, including support

for users at satellite office.

• Responsible for establishing and administrating user and group accounts, including implementing the security

policy and responsible for all back-up data procedures and implementation.

• Responsible for researching and testing of new technologies for company.

• Installed network at satellite office, which included installation of a dedicated data line.

• Collaborated in the design of company’s website and provide maintenance of site content.

• Responsible for system maintenance including base lining and performance monitoring.

• Provided administration of PBX phone system including programming of extensions, outgoing messages, and

voicemail configuration using Merlin Mail voice messaging system.

• Oversaw all warranty and maintenance agreements and was responsible for ordering all office supplies and

maintenance of inventory.

• Ended employment upon engaging in an offer of employment with better opportunities.

VARIOUS CONTRACTS September 2005- June 2006

• Site Manger for ABC / Disney migration Refresh Project. Overseeing Eight Techs and administrative duties,

increasing production and lowered overall unit cost in Eight Facilities NYC wide. Completed contract and

am available for additional contracting or full time employment.

• Responsible for time management, job execution, planning and documentation, project management and

overall multiple site disposition.

• Site Lead Manager for ABC/Disneyup to 25 people, and twenty-six Technical Leads nationwide.

Prime site contact for client and prime contractor for all information and process flow. Increased production

of project in mid-stream by over 300 percent and held deadlines, surpassing expectations of client.

• Site Assistant Project Manager for Citigroup under contract, managed all asset management for both new and

old equipment via the Remedy ticketing system. Completed project to include cleanup of all documentation,

destruction of old PC’s and peripheral equipment; from laptops, desktops, scanner, local printers and network

printers. Worked in a major financial environment with Citigroup (corporate), in which they were the main

client; and was the liaison between the Senior Project Manager and the Prime Contractor. Responsible for

DOD, Logistics, Manpower Time Management and worked two locations and combined daily operational

figures for daily, weekly monthly, quarterly and yearly reporting.

• Supervised all incoming product and outgoing product and integrated it as need to projection and production

numbers as set forth by the Senior Project Manager and Client.

• Platforms utilized MS Active Directory and proprietary programs that each user needed.

• Temporarily contracted to IBM for the Department of Education New York City for the design and

implementation of a wireless network that reach both Administrative and Instructional purposes.

• RF Survey of Four Schools with a total population of over 5000 Students and 200 Administrative Staff.

• Consolidated, inventoried, and prepared all onsite machines for future wireless network for future

implementation.

• Effectively trained end users for the direct propose of enhancing work productivity.

Beth Israel Consultant Engineer / Site Manager October 2003 – September 2005

• Contracted to Cap Gemini (a division of Ernest and Young), Continuum Health Partners Hospitals (Beth

Israel, Roosevelt, and PAC) and Piper Jaffray trading floor environments administering Windows 95, 98,

2000, NT, and XP Professional for 7000 plus end users.

• Team lead of 25-person help desk for deployment of Prism software.

• Provided Team Lead support of up to 30 PC deployment technicians.

• Supervised 10 people during email (GroupWise 6.5) migration and server administration.

• Managed trouble tickets via Remedy ticketing system.

• Backed up utilizing BrightStor ARCServe and or migrated GroupWise to network drives.

• Application deployment utilizing NAL, ZEN Works and MS Active Directory.

• Created new NDS (Novell) and GroupWise accounts supporting password resets for a 7000 plus user

environment.

• NDS (Novell) profile management and administration via Console One / NetWare for a 7000 plus user

environment.

• Deployed, audited and installed 5000 new workstations (Dell SX-280 DCTR) from Laptops to Desktops, and

network printers with network interface.

• Migrated / imaged utilizing Ghost, workstations to updated image format; then integrated to network.

• Migrated Novell Network Printing to TCP/IP printing to assigned printers.

• Recovered and migrated network drivers and data as to which it pertained to each end user such as Favorites,

Word Documents, Spreadsheets, and other pertinent information.

• Tailored Microsoft Office XP Professional Suites for end users.

• Integrated WebView and IDX Cerner Mainframe to LanVision web Java Client Databases and IDX Prism

respectively. Optimized and installed both SUN and IDX Java clients relative to the project.

• Reinstalled Hospital Reflections Clients, IBM Access Clients DBMS Oracle Clients as needed to facilitate

end user compliance. Installed and updated viral protection such as McAfee, Anti-Spyware products and EPO

agents. Repaired, upgraded and installed hardware such as wireless routers, disk drives, CDROM and DVD

Players. Replaced serial Palm Cradles with USB Palm Cradles for MD Everywhere Blackberry installation

and support for end users at Piper Jaffray.

• Contracted to BMI and installed CAT 5 cable wired and terminated to block, under a subcontract.

IBM NOC Engineer II Nov 2002 - Oct 2003

• Monitored multiple platforms from routers, switches, servers, telecom equipment, microwave, general help desk

and SCADA.

• Bounced servers as needed and inspected traffic flow to prevent bottlenecking.

• Monitored multiple banks of T1’s and DSO’s for multiple leg SCADA systems to ensure all circuits were up and

operating at full capacity and proper reporting and control of electrical and gases lines were controllable.

• Ensured smooth operation for transition of platforms, and operations on a daily 24/7 basis.

• Pivotal key element for inter-departmental/company communications supporting logistics, ILEC/CLEC

interaction, and NT/W2K/ UNIX server operations, company wide.

ENRON NOC Engineer II August 2001 - December 2001

• Observed Network using monitoring tools such as NETCOOL, HP Open View, TMN, What’s Up Gold and

Ciena and managed tickets via Remedy. Trained and supported junior personnel ad needed for present and

future projects.

• Manipulated ATM and router equipment to ensure proper network connections.

• Second and third tier support for SONET issues in the Network Operations Center (NOC).

• Provided Project Management and technical support to field technicians while on dispatch.

• Utilized a multiple network backbone such as Cisco, Redback, OC (3/12/48), VSAT and SATCOM. Ensured

smooth operations of VO/IP for outside clients that provided a relative income from our backbone.

CAPROCK COMMUNICATIONS NOC Engineer II November 1999 – August

2001

• Duties entailed monitoring of network offshore and terrestrial via What’s Up Gold, Netcool, and HP Open

View. Updating Trouble Tickets utilizing TBS.

• Primary contact for Gulf of Mexico and International Direct Customers.

• Completed installation of Frame Relay equipment, DS3, Multiplexers, and cabling.

• Inspection of Two Satellite Earth Station Hubs and operation thereof. Ensured proper documentations of all

events and network adaptations.

• Trained junior personnel in the use of equipment interfaces and network solutions.

• Monitored and provided support for LAN/WAN issues, Providing help desk support for offshore customers

and field techs on Microwave, Cisco routers, Key Systems, RF Modems, radios, and PBX systems.

INDEPENDENT CONTRACT Technician August 1998 - November 1999

LUCENT TECHNOLGIES AP Manager June 1996 - August 1998

• Project Manager and installation of various Telecom and Data Equipment for the AT&T in which 26 fiber

optic rings were installed through Texas, Louisiana, New Mexico, and Oklahoma supervising up to ten

installers.

• Test and turn up and installation of OC 48 and UPS equipment in multiple POP’s.

UNITED STATES NAVY Operations Specialist Mar 1986 - June 1991

• Duties included navigation, radio communications, radar theory / application, security, documentation, intelligence

support, total ship operations / command.

• Promoted to the Enlistment status of E-5 in three years and 6 months.

• Supervised 12 junior shipmates for a tour of the Pacific Ocean and Persian Gulf (WESTPAC), with command focal

point of "Flag Ship".

• Completed tenure with HONORABLE DISCHARGE, DD-214 available upon request, inactive Secret Clearance

EDUCATION AND SKILLSETS

ITT Technical Institute Electronic Engineering

Boston College Certification Foundation of Project Management (In-progress)

Boston University Certification Principles of Project Management (In-progress)

Boston University Certification Comprehensive Project Management (In-progress)

Boston University Certification Certificate of Project Management (In-progress)

Certification 8/2001 Red Back Router

Certification 8/2001 Marconi ATM Switch

Certification 10/2000 Nuera Communications F-Series Multiplexer Course

Certification 9/2000 Atlas 500, 600e, 800 Series

Certification 6/1998 Lucent Technologies Fiber Optics Applications

Certification 6/1998 Lucent Technologies AC/DC Power Plants

US Naval Certification 1/1987 US Naval SATCOM / VSAT / Microwave Technologies

US Naval Certification 1/1987 Basic Electrical and Electronics

COMPUTER

Windows 95/98/NT/ME/2000/XP/VISTA BUSINESS/WIN 7 PRO, Windows Server 2000/2003,

Blackberry, NDS, Novell, ZenWorks, Nalware,MS Active Directory, Tivoli, NAL, Outlook,

Groupwise 5.5, 6.5 and 8, Exchange Server (Various) WP, MS Office, Visio 2002 SP2, Spot Light,

IDX (mainframe), CCS, Prism, Eagle, Power Point, Telnet, Help Desk, HP Open View, TBS,

Remedy, Allworxs, Mozy Backup, BrightStor ARCServe 9, ConsoleOne 1.3.6A NetWare 4.90, Fleet

Cost Care (FCC), HTTP / HTTPS, DNS, TCIP, IMAP, POP3, SSL, Transcend, Sun Java, Sage Pro,

NexGen.

NETWORK

DSX, CSU/DSU, T1, DS3, TCP/IP, VO/IP, MPLS, DACS, DSO, POTS,

DSL Fiber Optics (LGX & LCT), SONET, IVR, VAS, PBX Systems, USGE Systems, Frame Relay,

Wireless Technologies, Cisco Routers (VARIOUS), Cisco Aironet 802.11a/b/g adapters, VSAT,

SATCOM, LAN / WAN, 4 / 5.

MANAGEMENT

Managed single and multi-site projects throughout my career, with a staff of up to 50 and was a

lead Petty Office in the United States Navy and forwarded deployed for six WESPACS.

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