Project Manager Management

RAMYA

* ************ *******:

. Seven years of IT Experience working in Publishing and Insurance

sectors as a Business System Analyst.

. Skilled in Business Requirement Gathering, Business Process Flow,

Technical Specification documents.

. Performed Business Process Modeling and Business Analysis employing

SDLC, RUP process life cycles.

. Identified, developed and documented Detailed Business Requirements

(DBR), Functional Requirements Specifications (FRS), System Design

Specifications (SDS), Software Requirement Specifications (SRS),

Disaster Recovery Documents, and Business Continuity Plan (BCP).

. Created use case, activity, logical, component & deployment views to

model Business Process Flows and Workflows.

. Conducted User Acceptance Tests (UAT), SWOT analysis, GAP analysis and

Object Oriented analysis.

. Provided Object Oriented Analysis using State Transition Diagrams,

Flow Charts to facilitate Joint Application Design (JAD) & Rapid

Action Development (RAD) teams function better.

. Created Use Cases, Sequence Diagrams, Activity Diagrams, AS-IS &TO-BE

models for GAP analysis and Class Diagrams as per UML using Visio and

Enterprise Architecture - Sparx Tools.

. Knowledge of RUP, Scrum, AGILE methodologies and Project life cycles.

. Assisted with SQL, PL/SQL and Oracle 9i, 10g concepts, features for

Database Management.

. Knowledge in web tools as DreamWeaver, JBuilder, JSP, HTML and ASP.NET

to develop interactive web pages.

. Work done in conjunction with testers, trainers, developers and

validation team to ensure project quality standards.

. Team player and self-starter with good communication skills and

ability to work independently and as part of a team.

2 TECHNICAL SKILLS:

Tools- MS Visio, MS Project, MS Outlook, MS Word, UML, Enterprise

Architecture (EA Sparx)

Methodologies-Rational Unified Process, AGILE, Scrum, SDLC Methodologies

Software used- Lexis Nexis, DataQuick, Millenium, Issue View, SystemView,

MMSSTV, Matlab

3 TECHNICAL ENVIRONMENTS:

Operating Systems- MS-DOS, Microsoft Windows NT/ XP/ 2003 /2000

RDBMS- Oracle 8/9i/10.2g concepts and MS Access 2003, MS Excel 2003

Languages- SQL, PL/SQL, JAVA, C, ASP.Net, JSP, HTML, XML, DreamWeaver,

JBuilder

4 PROFESSIONAL EXPERIENCE

BLUE CROSS & BLUE SHIELD OF NEBRASKA, OMAHA, NE

OCT 2008 - PRESENT BUSINESS TECHNICAL ANALYST

. BLUE SQUARE 3.2, 4.0, 4.1, 4.2 Releases

. CoreLink Migration

. ICI - Quoting, Enrollment, Underwriting & Membership Automation

. Radiology Management

. Macess Release

. Health Care Reform - Pre Existing Conditions Exclusions

Blue Square, a product provided by BCBS Association, Chicago to the Blue

Plans to facilitate Inter-Plan business processes in real time. It

streamlines the claims processing by enabling plans to exchange attachments

electronically. This product is released phase wise with multitude

functionalities in each release. As part of this project, BCBSNE integrates

its existing Inter Plan Teleprocessing Systems and Claims Processing

Systems with Blue Square. CoreLink Project is a massive transition of the

entire company to a new company - CoreLink, in merger with other Blue Cross

Blue Shield Plans. Individual Case Installation (ICI) Automation is the

integration with third party tool to automate of processes for BCBSNE

products purchase and enrollment. Radiology Management involves

establishment of external review repository that holds daily database

updates for validations incase a provider refers member for a radiology

examination. Pre Ex Conditions Exclusion is a Health Care Reform Provision

that relates t o the policy changes and underlying system and processing

changes for Underwriting, Membership, Claims and Sales Business areas of

BCBSNE.

RESPONSIBILITIES:

. Facilitate meetings to gather business requirements for 3.2, 4.0, 4.1

& 4.2 releases of the Blue Square, ICI Automation, Radiology

Management, Health Care Reform and CoreLink projects

. Documented Detailed Business Requirements for each release, Health

Care Reform provisions and CoreLink, ICI integrations and reviewed for

sign offs from the business stakeholders and the technical project

delivery teams.

. Drafted Functional Specification documents that maps the business

functionalities to the system components and process activities for

SDLC projects.

. Written Sprint Stories in Scrum projects and managed Agile Time &

Points as per story priorities and level of effort.

. Conducted team stand ups for Agile Sprints and tracked the progress

using Burn Up and Burn Down charts.

. Documented Use Cases and Context Diagrams (AS-IS) for the message life

cycles for different actors and validated them with the Business &

Technical teams of Claims adjudication and processing systems.

. Designed Process Flows (TO-BE) and UML diagram for the different Blue

Square Message types based on Business Rules for Plan as HOME and Plan

as HOST using MS Visio and the BPMN tool - Enterprise Architecture

Sparx.

. Worked with Membership, Medical Underwriting Services team and

Individual Case Installation teams to gather details and documented

requirements, health questionnaire, guided selling procedures,

processes for Brokers, Agents, Individual online users for ICI and

Health Care Reform Provision.

. Participated in sales forcasting sessions with sales teams to identify

the ICI web UI enhancements for improving sales.

. Worked with ETL team in Data Analysis and creation of data models for

Member files, Provider files and Claims information that is to be

exchanged between the external data warehouse and internal data

warehouse for Radiology Management.

. Built screen mockups and prototypes for application usage as per

guidelines and business rules.

. Gathered requirements for reporting and created layouts for open

inventory, productivity and aging reports.

. Assisted in System Specifications documentation using EA Sparx that

demonstrated the technical implementations of functions for different

services such as Enterprise Content Management Service, Enterprise

Integration Service, Plan Integration Service, and Subscriber Look up

Service & Provider Look up Service.

. Supported effectively the Business and IT as a liaison through all the

phases of the SDLC of the applications.

. Followed up and documented the post production issues and changes and

included in the Lessons Learnt document.

. Documented Business Continuity Plan with alternatives and

contingencies processes for different failure situations.

. Drafted Disaster Recovery Document with procedures and timelines for

recovery and normal re-functioning of the application hardware,

software systems and services post disaster.

. Worked with Quality Assurance Team for developing test scenarios, test

strategy, test plan and conducted Global Certification tests.

. Worked with Front End and Training teams in performing UAT and

assisted with training, production support for Blue Square, CoreLink,

Macess, Health Care Reform and ICI projects.

.

2 Environment: Database on Mainframe, IBM Web Sphere - Network Deployment

on Sun Solaris, IBM MQ - Queue Manager on Windows 2003, DB2 Connect,.Net,

SQL, UML, MS Visio, MS Word, MS Excel, EA Sparx, Scrum, SDLC

GROW NETWORK/ Mc GRAW HILL, NEW YORK CITY, NY

FEB 2008 - OCT 2008 BUSINESS SYSTEM ANALYST

. PLATFORM

. PRINT MANIFESTS

Platform is workflow system for the PLP product. The MyGuide Personal

Learning Program (PLP) is GROW's marquee individualized instructional

content product. Using state assessment data as a measure of student

proficiency against learning standards, MyGuide provides educators with

tools, strategies, and instructional material targeting individual

students, student groups based on performance bands, and entire classrooms.

A significant subsystem in Print section of the Workflow is the Print

Manifest system that comprises manifests for print vendors and internal use

to verify printed material and contents of all packages shipped for a given

project.

RESPONSIBILITIES:

. Gathered requirements from Product Team, Order Management Team, Client

Services and Development Team.

. Prepared Agenda, Meeting minutes, Visio representations, Detailed

Business Requirements, Technical Specifications.

. Understood the product life cycle and designed, drafted the Business

Process Flow documents, Visio representations for operations that

included Order Management, Configuration generation, Data Upload and

Validation, Production Pipeline execution, QA smoke tests, Print

Fulfillment and Web Deployment.

. Drafted documentation for Order Management processes and different

notifications during the order life cycle to internal teams via

IssueView. Designed IssueView statuses and components.

. Worked with the development team to create Configuration file.

Gathered requirements for file naming conventions, directory locations

and file formats of Configuration bases for all Markets and drafted

process for the Order Configuration generation from Market

Configuration and XLS to XML file formats conversions.

. Worked with the Data Upload Tool (DUT) Team on the student assessment,

address data life cycle and drafted process for the DUT interactions

with the Account Manager, Client and the production pipeline. Gathered

details on the account creation, login parameters and data transfer

across the environments.

. Documented the production pipeline execution process and automation

pre-conditions including the exception and failure workflows.

. Drafted the steps for Production output validations and smoke tests

for deployment and fulfillment.

. Worked with the Print team for defining print vendor selection process

and print output transfer rules. Gathered requirements for Print

fulfillment process of output file ripping, finishing and shipping.

Documented approach for Reprints and Order version controls.

. Worked with engineers and architects, on-site and off-shore to

establish interactions between production pipeline and PLS website for

thorough deployment of the feed files.

. Coordinated with sub-systems of Finance, EPIC (Editorial), Client

Services, and Training and Development teams and identified their

dependencies and functional roles on the order execution life cycle.

. Identified integration points for sub-processes of PDF versions of

Study Guides and Comprehensive Guides, FPA calculation, Display

strings generation and Content Mapping process.

. Created flow diagrams and logical data models for the entire workflow

comprising the multiple dependent systems and subsystems.

. Evaluated the existing TerraNova Grow product automation procedures

and workflow tool used to verify technology and components re-

usability.

. Studied other Grow products such as Parent Network and ISRs to verify

common processes so as to come up with a Shelf - product agnostic

approach based on the PLP Platform application.

. Assisted Project manager and coordinated operations and

implementations among all the various teams of PLP application

including the off-shore WIPRO team.

. Facilitate meetings to gather business rules from Grow Print Team,

Grow Print Vendors, and Grow Cross-Product groups.

. Conduct RAD sessions with Infrastructure Architects, Development Team

for understanding and documenting technical feasibilities, constraints

and implementation timelines.

. Documented detailed Business Requirements for Print Manifests that

include Address Manifest, Summary Manifest, Data Stream Manifest (per

stream & all), Fulfillment Manifest (Vendor & all) and Box Label

Manifest.

. Documented Functional Requirements for Print Manifests infrastructure

that relate to file splitting at Vendor, Document count and size

levels.

. Structured Early and Late manifests and prototypes as per the

requirements of the different Print Vendors used by Grow and to

synchronize with the Print Vendor software systems.

. Designed stream wise prototypes and samples for all the Print

Manifests in .xls, .csv and .html formats and annotated to the

business requirements.

. Incorporated actual and estimated Impression counts and prints

parameters for duplex and simplex cases of 8.5 x 11 and 11 x 17 print

streams.

. Studied the Collation Requirements of multiple products to identify

the stream and

. Created Visio representations for stream-wise Print Data Flow at the

Print Vendor and component-wise completed Printed Product.

. Documented the Grow Print process that presented the different

activities, entities involved such as Drop units, Package Units,

Assembly Units, Document Units, Machine configurations for multiple

File sets and File parts.

. Worked with QA team to help build test cases and scenarios for

different Grow products, different Vendors and different Markets and

Products.

3 Environment:

Notifications - IssueView; Configurations - XML, XLS; Database -Oracle

10.2g (Linux on RHEL 4 )

Content -Epic/Oracle IFS ;Web - CSS, JAVA scripts, Flash (Tutorials), WSL

10, XHTML, JSP, JSF, Seam 1.2, Hibernate, EJB 3, JDBC; Print -Python ETL,

PL/SQL, Grow Collation Scripts, DOPE, XSL.fo

Documentation - UML, MS Visio, MS Word, MS Excel; Methodology - SDLC

BLUE CROSS & BLUE SHIELD, DES MOINES, IA

JAN 2007 - JAN 2008 BUSINESS SYSTEM

ANALYST

. BLUE SQUARE 3.0

Blue2, a product provided by BCBS Association, Chicago to the Blue Plans to

facilitate Inter-Plan business processes in real time. It streamlines the

claims processing by enabling plans to exchange attachments electronically.

Specific functionalities to Confirm Attachment Transmission, Export

Messages, Receive Attachments, Send Attachments, and View Attachments

involved development and integration of Blue2 dependent front end, back end

systems of Compass & KoVIS.

RESPONSIBILITIES:

. Conducted Joint Application Design (JAD) & Rapid Action Development

(RAD) sessions to gather details from Business Unit, Technical Team

and prepare Agenda, meeting minutes.

. Understood the Business Process and documented the Detailed Business

Requirements that included Indexing, storing of Inbound attachments,

Retrieval of the Outbound, Integration tool requirements, Security,

Reporting and Misrouted Attachment Procedures.

. Reviewed DBRs with the Business Unit and the E-Business Team for sign

offs and drafted the Decision Document with changes based on the TPGn

(Technical planning & governance) decisions.

. Documented the Technical Specifications for WAS installations, MQ Set

up, Network, Firewall configurations, DB2 Connect configurations, LDAP

Specifications, Database procedures, Security Implementations,

Compass, KoVIS builds.

. Designed detailed work flows of Attachments 1 through 5 - inbound and

outbound involving multi system operations for the Business unit and

the Imaging unit using MS Visio.

. Designed Security procedures flow for the application within multiple

systems to enable single sign on and application access based

different data roles, privileges in WAS, LDAP, KoVIS, Compass and

Database.

. Drafted data requirements and system interface use cases, identified

data sources in the DataMart.

. Created data flow diagrams and logical data models for the To-Be

system based on the new integration system.

. Designed technical flows for WAS - MQ interaction, WAS architecture,

MQ Architecture, Compass Operational flows for each attachment type

and Swim lane representations for all the dependent systems.

. Developed test cases involving positive, negative testing for each DBR

with the testing team and performed peer reviews, reviews with the

Business Unit.

. Developed the Test Plan with the testing team for Test and Integration

phase, Pre- Prod phase and Production Phase.

. Worked with the concerned business staff in identifying required Test

data and obtained demo HIPPA compliant data for testing.

. Assisted Project manager and the entire Technical team explaining

Business Operations and implementations for Blue2 project application.

4 Environment: Database on Mainframe, IBM Web Sphere - Network Deployment

on Sun Solaris, IBM MQ - Queue Manager on Windows 2003, DB2 Connect, Java,

SOAP, SQL, UML, MS Visio, MS Word, MS Excel

CLEVELAND STATE UNIVERSITY, CLEVELAND, OH

AUG 2005 - DEC 2006

ALUMNI AFFAIRS & ADVANCEMENT SERVICES

PROSPECT RESEARCH & MANAGEMENT ANALYST

The Office of Alumni Affairs is responsible for planning, developing and

implementing a comprehensive alumni relations and student alumni program

for the University, including strategic planning, fiscal management and

program development in support of the University's strategic advancement

goals. Advancement services focuses on performing research and analysis of

high end alumni financial data across continental US to identify potential

prospects for contributing to comprehensive alumni giving programs for the

University.

. Extracted potential prospect details from the databases using

applications such as Millennium, Lexis Nexis, Wealth Engine and

Dataquick for specific demographic locations.

. Performed research on the extracts and generated excel reports to

analyze and identify prospects for Alumni funding programs.

. Assisted in designing and maintaining databases to track alumni

contributions and analyze evaluation funding data.

. Maintained confidential files and worked on their upgradation on the

University database systems.

. Updated Excel and Word worksheets of the databases for alumni events

within and outside campus.

. Managed the migration of old files, records of the deceased alumni to

the appropriate internal systems.

. Assisted program director with event planning, office tasks, writing

letters and invoices, accounts payable, taking notes during meetings.

. Conducted and planned alumni sessions, being responsible for all

general updates on the alumni affairs internal website pertaining to

fund raiser activities.

Environment: Lexis Nexis, DataQuick, Millenium, SQL, DreamWeaver, HTML, MS

Visio, MS Word, MS Excel

NATIONAL INSTITUTE OF AMATEUR RADIO, INDIA DEC

2003 - AUG 2005

RESEARCH ANALYST

. DIGITAL INTERFACE FOR VISUAL COMMUNICATION

National Institute of Amateur Radio is an organization promoting ham radio

and its operations for wireless radio communications. Its prime focus lies

in Natural Disaster Management using amateur television or radio based

communication. The organization was the backbone for the entire

communication network in the Tsunami effects and has displayed effective

disaster management at the time of catastrophe. This project involved the

modeling of an interface in the application for wireless transmission of

pictures to transceivers located at distance using MMSSTV software.

RESPONSIBILITIES:

. Interacted and worked with the Design Team for analysis and modeling

of the transmission interface in between a system and a transceiver.

. Hardware realization of a digital interface between a SSB rig and a PC

Sound card at transmission and reception ends to enable wireless

picture transmission.

. Analysis of Slow Scan Television technique and usage of MMSSTV

software for translating fixed image to audio tones by converting the

color and brightness variations and vice versa at reception.

. Analysis of techniques to design basic low cost economic models of

digital equipment primarily to be used in case of any kind of

emergency - natural or manmade calamities.

. Designed and documented functional, technical specifications of the

interface for wireless picture transmission.

. Tested the interface, trained users and volunteers on the application

usage and created powerpoints to demonstrate the capabilities of the

application over long distances.

Environment: MMSSTV, Matlab, MS Word, MS Powerpoint

1 EDUCATION:

Masters of Science in Electrical and Electronics Engineering

Cleveland State University, Cleveland, Ohio, USA

Bachelor of Technology in Electronics and Communication Engineering

Jawaharlal Nehru Technology University, Hyderabad, India

2 REFERENCES:

Available upon request

Contact this candidate