Customer Service Manager

Location:

Posted:

December 08, 2010

Colette Carpenter

The Dalles, OR 97058

********@*****.***

Professional Experience

Orange-Mate, Inc., Waldport, OR

Administrative Specialist

• Billing, accounts payable, deposits

• Maintaining and reconciling bank accounts using Quick Books Pro

• Process customer orders and ship via UPS

Boss FM / KCUP AM, Newport, OR

Office & Traffic Manager

• Monthly billing, daily deposits, posting accounts receivables

• Answer phones, data entry

• daily merging of traffic with music, customer service

Treasures N More, Waldport, OR

Bookkeeper - Store Manager

• Full charge bookkeeper using QuickBooks Pro for antique mall with over 150 vendors

and of owners other businesses.

• Billing, accounts payable, accounts receivable, payroll, daily deposits

• Supervise cashiers, hire/fire, renting booths to vendors, customer service, sales

• Ordering, pricing and stocking inventory

Prior Experience

Prior to moving to the coast I spent 17 years in the transportation industry. Duties included:

• Dispatching trucks including Intermodal, Over the Road, International, LTL, and Flatbed

modes of transportation

• Handled all driver paperwork including payroll manifests, driver logs and contracts to

insure DOT compliance

• Handled company truck maintenance, scheduled and unscheduled

• Responsible for hiring owner operators, company drivers and office personnel

• Billing, driver pay, customer service, sales

Education

Post Secondary Coursework: Diablo Valley Jr. College; Concord, CA

Miscellaneous

Member of the MIS Quality Team which helped to create specialized software for the trucking

industry.