Customer Service Administrative Assistant

David A. Altier

*** *. ******** ***, #**, Chicago, IL 60614

330-***-****

************@*****.***

Summary

• Driven young professional with impressive knowledge of business management, retail sales and account

services.

• I pick up new concepts quickly, work well under deadlines and communicate ideas clearly and effectively.

• Exceptional quantitative and qualitative skills with a passion for numbers and problem solving.

• Extensive computer training; fluent across multiple networking platforms and business software packages.

Education

Bachelor’s Degree of Business Management Jan. 2009 June 2010

Middle Tennessee State University, Murfreesboro, TN

Concentration in Entrepreneurship

Minor in Business Administration

Associate Degree of Arts Aug. 2004 May 2007

Kent State University, North Canton, Ohio

Concentration in Business Management and Accounting

Career History

Sales Associate, Sherwin Williams Aug. 2009 Present

{401 Smyrna Square Dr, Smyrna, TN 37167} Aug. 2010 transferred to {1510 W 55th St, La Grange Highlands, IL

60525}

• Managing current customer accounts while searching for new account opportunities in the area

• Maintaining strong relationships with business owners and contractors

• Providing outstanding service through phone, email and in person to customers

Administrative Assistant Intern, Kyna Moore, LPC July 2009 July 2010

{116 Wilson Pike Circle, Suite 102, Brentwood, TN 37027}

• Creating and managing client databases using various software programs; data entry

• Establishing new clientele through the use of online marketing and social media

• Organizing and managing non profit events

• Scheduling speaking engagements

Customer Service Associate, Lowe’s Home Improvement Center Nov. 2003 – Jan. 2008

{981 Interstate Pkwy, Akron, OH 44312}

• Host of “How To” clinics; instructing a class on various home improvement projects consisting of 5 12

homeowners

• Placing customer orders through vendors, estimating projects and following up with customers to ensure

satisfaction

• Setting up commercial and personal credit accounts for customers

Contact this candidate