Customer Service Administrative Assistant
Resume:
Kpanah Johnson
*********@*******.***
Education:
University of Phoenix - California Campus
Bachelor of Science Degree in Business Management
Computer Experience:
MS Word, Works, Excel, Outlook, Lotus Notes, Peach Tree, QuickBooks,
PowerPoint, ADP, and AS400.
Work Experience:
Payroll Clerk
Garda Cash Logistics
6/2008 to 11/2010
Position Eliminated
Duties: Entered employee hours, processed employee deductions, direct
deposit forms, manual check requests, and handled garnishments. Calculated
sick and vacation hours, and entered second checks. Stuff employee checks/
vouchers using a stuffing machine. Prepare and send out payroll packages to
over 20 branches. Maintain files, answer phones, and fill out employee
verification forms.
Accounting Clerk
Robert Half International
Contract Employee (Short/Long -Term work)
1/2004 to 6/2008
Found a permanent job
Duties: Data input of medical information, registered Associate's and
Senior Associate's for required courses, two times a week created reports
for Management, created pivot tables, reconciled accounts, posted payments
and credits, made collection calls and other duties that involve
collections, processed checks for payment, researched returned checks,
processed orders made by customers, processed payroll using ADP, calculated
vacation pay, set up cash advances and garnishments in ADP, process manual
checks using ADP, entered third party sick pay and new employee information
in ADP, maintained employee files, audited invoices, customer service, and
help answer phones.
Accounting Clerk I
Mercury Air Center
8/2003 to 1/2004
Laid Off
Duties: Billed, processed and corrected invoices, reconciled excel
spreadsheets,
heavy data entry and customer service.
MIS Coordinator
Step Up on Second
4/2001 to 12/2002
Duties: Heavy data entry of all Department of Mental Health Units of
Service,
generated monthly reports for reimbursement, verified insurance eligibility
for Medicare and Medicaid, helped answer phones, filed, faxed, typed, and
photocopied.
Legal Support Assistant
Law Offices of Marsha Munemura
10/1999 to 3/2001
Duties: Helped enter new cases, sent correspondences to clients, handled
incoming and
outgoing mail, back up for the Receptionist, processed closed cases to be
sent to company warehouse, and heavy document coping for attorneys.
Administrative Assistant
National Pediatric Support Services
10/1997 to 10/1999
Part time position
Duties: Posted to general ledger, issued credits, made bank deposits,
generated monthly financial reports for the controller, reconciled
financial reports, consumer collections, enter employee hours for payroll
processing, handled garnishments and other employee deductions, calculated
employee sick and vacation time, processed and corrected invoices, put
together monthly income forecast, answered phones, maintained employee and
client files, and customer service.
Contact this candidate