Project Manager Technical Support

Scott Morrill

**** ****** ****** *****

West Valley City, UT 84118

Email: abh1dx@r.postjobfree.com

Phone: 801-***-****

Cell: 801-***-****

OBJECTIVE

Individual with excellent communication skills seeks a position as a

Project Manager/Senior AutoCAD Operator. Offers several

years of experience in the following: project management,

client contact, Revit, Architectural Desktop, AutoCAD,

network administration & management, troubleshooting of

software & user issues, Microsoft Office Suite, and other

various IT skills.

EXPERIENCE

. 1/2004 - 2/2009 GA Architects South Salt Lake, Utah

Project Manager/Senior CAD Operator (Project Technician)

Project manager for several multi-million dollar projects

for a national retailer. Responsibilities included the

following; involvement during initial schematic and design

development with architect, owner, developer and local

jurisdictional representatives; lead project team in the

development of construction documents; coordinated project

deadlines and critical path dates and items with various

consultants; submitted complete package to local

jurisdiction for plan/code review; responded to plan/code

review comments as required until building permit was

issued; provided support/coordination to general

contractor during project construction; reviewed all

submittals and shop drawings; responded to RFIs from

general contractor and issued addendum and/or bulletins as

required; performed preliminary walk through prior to turn

over to owner and final walk through by architect. Also

assisted with various other office projects as required

and provided support to other CAD operators.

. 1/2003 - 1/2004 Fidelity IFS Salt Lake City, Utah

Business Analyst I (Technical Support Specialist)

Provide technical support for company products and

services over the phone. Perform product and module

testing under direction of subject matter experts and

development team. Maintain accurate call and incident

records. Update management on problem resolution and

request escalation when needed. Perform complex

troubleshooting of products, modules, and add-on programs

to assist clients and may perform minor program upgrades

to resolve issues. Manage and administer a specific domain

that is used for a specialize product for specialized

client base.

. 12/2003 - 10/2001 Cypress Mortgage, LLC Midvale, Utah

Office Manager/Loan Originator/Network & Website Administrator

Manage every aspect of daily operations for mortgage

broker that includes but is not limited to marketing to

Realtors, Builders, Developers and other professionals

for referrals, sustain relationships with wholesale

lenders, recruiting Loan Originators and Loan Processors

to build business, market lender's programs, rates,

specials, etc. to prospective borrowers and existing

clients, mortgage lead generation, origination of

mortgage loans, processing of mortgage loans, follow-up

service with new and existing clients, and the

administration of company network and Internet website.

. 2/1996 - 10/2001 ajc architects Salt Lake City, Utah

Project Manager/CAD Operator/Network Administrator

Project management for a large multi-type, multi-phase

residential development in Park City, Utah. Utilized

AutoCAD Architectural Desktop 2i to develop construction

documents for various residential & commercial projects.

Development & documentation of company CAD standards,

provide company wide training & technical support for CAD

software and standards. Administration of company wide

LAN that included Windows 2000/NT 4.0/98 computers,

multiple software applications, scanners, plotters,

printers, etc. Requested assignment to design, install

and configure entire LAN for relocation to existing

facility. Preformed troubleshooting and problem solving

for all Network, hardware, software, and end-user issues.

Provided continual assessment of current systems to make

sure they met the needs of the company. Research &

document recent developments, new products, and emerging

technological solutions to help plan for the future

growth of company. Created and maintained Network &

Systems report to present to management for review.

Prepared detailed inventory of all computers, hardware,

devices, equipment, and software for licensing,

purchasing, and accounting purposes. Performed routine &

preventive maintenance on all company computers.

Installed & upgraded all company software. Network &

system backups and disaster recovery processes.

EDUCATION

. 2/2001 MicroCert Murray, Utah

Certification Training

MCSE 2000 Certification. The course covered the following

subjects:

Installing, Configuring, and Administering Windows 2000

Professional;

Installing, Configuring, and Administering Windows 2000 Server;

Installing and Administering a Microsoft Windows 2000 Network

Infrastructure;

Implementing and Administering a Microsoft Windows 2000

Directory Services Infrastructure;

Designing, Infrastructure, ADS and Security for a

Microsoft Windows 2000 Network

. 3/1997 ITT Technical Institute Murray, Utah

Associate Degree

Associates Degree in Computer Aided Drafting. Graduated

with Honors by earning a GPA of 3.6. Received third place

award in a school sponsored design competition.

. 6/1992 College of Eastern Utah Price, Utah

Associate Degree

Associates Degree in General Studies with an emphasis in

Computer Aided Architectural Drafting. Graduated with

Honors by earning a GPA of 3.75. Placed on the Dean's

List for 5 of the 6 quarters attended. Was a member of

the nationally ranked Forensics & Debate Team.

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate