Customer Service Medical

Denise A. Bell 269-***-****

*** ******* *** ******-****@*******.***

Battle Creek, MI 49037

Certified Administrative Medical Specialist and Medical Biller and Coder

Experienced in technical and interpersonal skills. Confident and poised in interactions with

individuals at all levels; trustworthy, ethical and committed to superior patient care. Detail-

oriented and resourceful in completing tasks; able to multi-task effectively. Capabilities include:

ICD 9 Coding CPT 4 Coding Medical Terminology

Team Player MS Word MS Excel

Customer Service Type 45 WPM Data Entry 8,500 numeric key strokes

Employment History:

Kelly/ Battle Creek Schools

Battle Creek, MI

08/05 - Present

Substitute Teacher

Substitute teach K-12 grade. Dorm supervisor for eight weeks at the Outdoor Education Center

for Battle Creek Public Schools. Supervised up to eighty 6th grade girls overnight.

Great Lakes Mortgage

Battle Creek, MI

07/99 - 08/05

Loan Officer

Originate, process, and close mortgage loans with emphasis on creative financing to help people

become home owners. Calyx proficient.

Enterprise Rent-A-Car

Chicago, IL

05/98 - 07/99

Management Trainee

Open and close branch office. Call on potential customers to generate new accounts. Make

automotive arrangements through insurance agents and adjusters. Responsible for making calls

on past due accounts. Promote and sell supplemental liability and collision insurance.

Filene's Basement

Chicago, IL

08/96 - 05/98

Lead Manager

Supervised four stock associates in the omen's better sportswear department grossing $6 million

annually which was 35% of the store's $22 million total volume. Coordinate merchandising

functions.

EDUCATION/CERTIFICATIONS

CMAA/CBCS Certification, National Healthcareer Association

Certificate Administrative Medical Specialist with Medical Billing and Coding plus

Medical Terminology, Central Michigan University in partnership with Gatlin Education.

Bachelor of Science in Business

Indiana University

Associates in General Studies

Lake Michigan College

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