System Administrator

Executive Profile

Information Technology Specialist with significant experience in System

Administration, IT Service Delivery/Support, Business Continuity/Disaster

Recovery, Managing Client Service Level Agreements (SLA's) availability

managing Remote Support Client Sites across the US, Mexico, and Canada.

Ensures the mission critical requirements of the customer are met through

thorough understanding of their business requirements and objectives.

Proven record of successfully maintaining overall technical requirements so

that risks, opportunities and areas of service delivery improvements can be

identified. Able to provide innovative solutions to complex technical

issues. Key areas of expertise include:

. System Administration

. Database Administration

. New System Installation

. Disaster Recovery/Business Continuity

. Server Migration

. IT Service Delivery/Support

. Root Cause Analysis

. Protection of Information Assets

. Service Level Agreements

. Infrastructure Life Cycle Management

Professional Experience

Computer Sciences Corporation (CSC) Falls Church, VA

A leading provider of information technology services to commercial and

government markets worldwide.

System Administrator Lead 2000 ~ 2010

Provide remote OpenVMS support at all United Technology Corporation

business units including Sikorsky, Pratt & Whitney, Carrier, Otis, Hamilton-

Sundstrand and Pratt Canada which stretch across the US, Mexico and Canada.

. Senior Systems Analyst, providing OpenVMS support 7x24. Second Line

Support for help desk and third level support for other OpenVMS System

Administrators.

. Successfully implemented OpenVMS TCP/IP network configurations to meet

corporate and industry network security objectives across multiple UTC

business units.

. Implemented corporate operating system security guidelines across all

managed OpenVMS systems resulting in a passed system access and

communications security audit.

. Member of Global OpenVMS Support team providing on-call third level

OpenVMS Support to CSC clients across the globe.

. Project member for proof of concept for system consolidation and

disaster recovery utilizing CHARON VAX for Windows and CHARON VAX for

Integrity. Responsible for creating and maintaining CHARON

configuration files, container file management, implementing backup

strategies, merging systems, developing migration plans, and VMS 8.3

system administration. POC resulted in several successful production

migrations including a MANMAN application.

. Provided OpenVMS performance analysis and tuning for Baker & Taylor

client during their peak season meeting transaction processing

requirements of Baker & Taylor customers such as Amazon.com,

Overstock.com and Walmart.com

. Achieved Baker & Taylor OpenVMS performance and availability

objectives for their trade season initiatives by analyzing performance

metrics, tuning OpenVMS, and providing detailed recommendations to

application developers thus preventing their loss as a preferred

supplier for amazon.com.

. Achieved 99.9% availability across all managed OpenVMS supported

systems

Sikorsky Aircraft / United Technologies Stratford, CT

Designers and builders of the world's most advanced helicopters for

commercial, industrial, and military use.

System Administrator - Midrange Computing 1991 ~ 2000

This position was outsourced to CSC on January 1, 2000

. Successfully implemented $1.2M upgrade for Sikorsky Aircraft Shop

Floor Control system.

. Provided OpenVMS daily performance analysis and tuning achieving less

than 2 second response time for shop floor time clock transactions

(labor and time reporting)

. Achieved 99.9% system availability on managed OpenVMS systems.

. Project team member and system administrator for the successful

implementation of SAP/Accounts payable system on Win NT server using

Oracle Server Rdb.

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Technical Summary

. OpenVMS 3.2 - 8.3 (VAX, Alpha, Integrity)

. DCL

. UCX

. TCP/IP

. SSH

. MultiNet

. DECNet

. VAX Assembler (Macro)

. BASIC

. COBOL

. C/C++

. Fortran

. DEC FMS

. CMS

. CDD

. SQL

. VAX Rdb

. ORACLE Server rdb

. CHARON VAX

. Polycenter Console Manager/Watchdog

. DEC Scheduler

. Veritas Netbackup

. Microsoft Office 95-2007

. Windows 7

. AIX O/S 4.2 (Unix)

. Ubuntu Desktop

. Bash

. GNU/GCC

. Samba

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Additional Experience

Westinghouse Broadcasting, Southern New England Telephone Company, Sonacor

Systems (SNET), NASDAQ, University of New Haven [Adjunct Computer Science

Instructor]

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Education

Bachelor of Science Operations Management / Computer Science

University of New Haven West Haven, CT

Training

OpenVMS Externals/System Administration/Internals

Digital Equipment Corporation Maynard, MA

Management / Supervisor best practices and techniques

Southern New England Telephone Company New Haven, CT

Management Training by Objective

Southern New England Telephone Company New Haven, CT

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