Manager Customer Service

Objective

Seeking a challenging position in InventoryManagement with a successful

and growing company to show my inventory management related skills and

training.

Profile

A decorated US Air Force veteran that is enthusiastic, dedicated and an

experienced professional with extensive experience in Operations,

Purchasing, Inventory Management, Customer Service, Project & Product

Management.

Skills

A consummate professional employee with an extensive background and

complete understanding & familiarity in computer hardware & numerous

software applications including: Office, Word, Excel, PowerPoint,

SharePoint, Access, Publisher, MS Project, Oracle, SBT, Peachtree,

Acrobat, Dreamweaver & Photoshop and many more.

Inventory Management Computer Mastery Customer Service Driven

Certified Team Player Written Communicator

Outstanding Communicator 'Go-To' Person Creative Flair

Technically Savvy Personable &

Problem Solver Professional

Highly Motivated

Experience Highlights

Inventory Management

o Effectively managed numerous parts inventory ranging from $10,000 to

exceeding $3.000.000.

o Oversaw and performed Semi-Annual & Annual inventory procedures and

count methods, including stock variance / discrepancies checking at

corporate and remote locations.

o Initiated Cycle Count procedures to minimize lost / theft / damaged

mobile inventory (Car Stock).

o Designed bench stock systems.

o Vendor relations- Managed all purchasing orders and systems.

Sales Operations

o Oversaw seven retail stores & corporate sales division.

Preformed training for all employees.

o Developed quoting system to ensure proper tracking and follow

up.

o Setup company and increased sales from $0 to exceed over

$750,000 monthly sales.

o Produced and preformed sales product presentation & training to

customers & distributors.

Project Management

o Handled projects from quotation to delivery to ensure proper

deployment & installation of materials and services.

o Resort Hotel and Casino properties worldwide.

o Mobile Resource Management Devices, supplied training as needed.

o Computer Hardware & Networks.

o Managed day to day operations, scope, material lead-times,

staffing and time management of projects.

Professional Employment History

Quality Design Products Las Vegas, NV 08/05 -

10/10

Operations Manager - Laminate & Decorative Material Distributor

@Road / Trimble Fremont, CA 03/03 - 07/05

Sr. Implementation Manager -Mobile Resource Management Manufacturer

Asus Computer Intl Fremont, CA 02/02 -

03/03

Product Manager / Account Manager - Computer Motherboard & Peripherals

Manufacturer

Norvell Electronics San Jose, CA 04/00 -

02/02

Field Account Manager - Electronic Component Distributor

Laitron Computer / Virtual Micro San Jose, CA 05/95 - 04/00

Director of Sales & Marketing - Personal Computer Manufacturer and Retail

Chain

Micro Service Center Fremont, CA 07/93 -

05/95

Parts Manager - Personal Computer Service Repair Company

Modern Office Machines San Jose, CA 04/90 -

07/93

Parts Manager - Copier & Fax Service Repair Company

US Air Force Loring AFB, ME 10/86 -

02/90

Inventory Management Supervisory

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