Customer Service Project Manager
Resume:
Maria L. Rojas
Houston, TX **066
Home 281-***-**** Cell 281-***-****
******@*******.***
OBJECTIVE
To find a position where I can continue using my knowledge and abilities to
achieve outstanding results.
EXPERIENCE
Letourneau Technologies Drilling Systems – Houston, TX
Sr. Inside Sales, August 2010 – Present
Prepare technical and commercial proposals for Offshore drilling rig packages.
Clarifications to customers with regards to equipment being offered.
Interact with internal departments to prepare proposals.
Interact with vendors for technical clarifications regarding third party equipment.
Make sure equipment offered meets client’s specifications, point out deviations.
Letourneau Technologies Drilling Systems – Houston, TX
Project Manager, October 2006 – August 2010
Experience in managing contracts valued around $100 Million US dollars.
Familiar with both land and offshore rigs requirements.
Review contracts.
Plan execution of contract and sequence of activities.
Technical clarifications.
Interface between different departments.
Interface with suppliers of equipment for the projects.
Customer liaison.
Monitor progress of projects.
Keep track of cost.
Provide feed back to sales in terms of costing and technical requirements for new
projects.
Letourneau Technologies Drilling Systems – Houston, TX
Project Development Manager / Inside Sales, January 2006 – October 2006
Prepare full package equipment quotes for land and offshore rigs.
Clarify with vendors, regarding requirements of equipment.
Technical clarifications for customers with respect to equipment being offered.
Customer Service.
MH-Pyramid – Katy, TX
Inside Sales, July 2001 – January 2006
Maria Luisa Rojas
1
Project management.
Monthly estimates for ongoing projects.
Liaison between different departments and vendors to carry projects to
successful and timely completion.
Prepare and send quotes to customers.
Prepare detailed equipment proposals, both in English and Spanish.
Prepare detailed Estimates for parts and equipment.
Familiar with Fabtrol –estimating Software
Follow up on orders.
Clarify with vendors, regarding requirements of equipment.
Customer Service.
Technical clarifications for customers with respect to equipment being offered.
Imo Pump- Houston, TX
Inside Sales Engineer, 2001
Customer Service.
Prepare and send quotes to customers.
Understand the principles behind pump operation in order to be able to
communicate with customers.
Florida Department of Transportation-DOT, Miami, FL
Final Estimates Engineer, 1998 - 2001
Perform advanced engineering work as the Resident Final Estimates Engineer.
Review projects to ensure compliance with Florida's DOT guidelines.
Verify calculations and computations (monitors the application of engineering
principles to derive quantities).
Ensure compliance with Final Estimates procedures according to District’s
QA/QC Plan.
Review status of material certification.
Review Engineering Computation Books and Construction Plans for all As-Built
revised quantities.
Review As-Built Construction Plans for any construction changes.
Provide Resident Engineer with written summary of progress reviews.
Review that all costs and expenses in projects are in agreement with original
plans.
EDUCATION
Florida International University, Miami, FL
Graduate courses taken and successfully completed:
Advanced Geometric Design of Highways
Transportation & Land Development
Civil Engineering Systems
Traffic Control Systems Design
2
Universidad del Zulia, Maracaibo, Venezuela
B.S., Mechanical Engineering, 1987
Miami Lakes Tech, Miami, FL
1990
Mechanical Drafting, Auto CAD
Florida State University
Certificate
Certified Public Manager Program I
Certified Public Manager Program II
Florida Department of Transportation, Miami, FL
Certificate
Construction Math
Contract Plan Reading
Final Estimates
**Familiar with CORSIM
Perfectly bilingual: English/Spanish
Experienced with Microsoft Office
Microsoft Project
Maria Luisa Rojas
3
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