Ambika Rajagopalan
*******@*****.***
Home: *** -***-**** ******: 917-514-
0520
Summary
. Over 5 years of experience in IT with focus on Testing and Software
Quality Assurance
. Strong knowledge on all phases of SDLC, Agile, Strong working
knowledge of Software testing (Functional, Integration, System,
Quality Metrics).
. Experience as QA lead and involved in team development, budgeting,
task allocation, monitoring, managing change
. Experience testing in Client/Server and Web based application
. Involved in data cleansing, verication of data from various table to
staging table, staging to Enriched table, verifying data cleansing.
. Worked in Asset Management, Wealth Managment, Fund Management,
Customer Relationship Management (CRM), Email Marketing, Business
Intelligence
. Experienced in complete QA Process from requirements gathering, test
planning, writing test cases, executing test cases, defect logging,
tracking, performing tracability matrices, management and reporting
. Good experience in Mercury quality center, clear quest, QTP, SQL, Unix
. Conducts audit to the projects and ensures that process is followed
. Has good experience in Process and implementation onto the project
development using Sig Sigma and CMMI
. Strong experience in backend testing using SQL Developer
. Excellent communication skills and is able to work individually or as
a Team member and liaise with business analyst and developers and
participate in various team meetings
. Extensive experience in coordinating testing effort, responsible for
test deliverables, status reporting to management, issue escalations.
. Programming knowledge in Java
. Business knowledge in financial background in Basel II, CRA, trading.
. Knowledge in Cross Site Scripting, Cross Site Request Forgery in
Security Testing
Technical Skills
Operating Windows 9x/2000,XP, Unix
Systems:
Databases: Oracle 9i
Tools: Mercury Quality Center, Clear Quest, PL/SQL Developer,
TOAD, Primavera Project Mgmt, Mercury IT Governance,
SQL Developer, QTP, MS Excel, MS Word
Application Siebel Marketing and Analytics 7.8
s:
Languages: SQL, Java
Professional Experience:
Client: Northern Trust, Chicago, IL --01/2009 to 09/2010
Role: Test Engineer
Northern Trust is a global leader in delivering innovative investment
management, asset and fund administration, fiduciary and banking solutions
to corporations, institutions and affluent individuals.
The purpose of this application is to prvide Unique Legal Entity
Identifier ("ULEI") a 'unique' entity for the Credit Risk Asseted
investment holders. Based on the risk the ULEI value is generated which
facilitates Basel II and support regulatory and management reporting
requirements.
Responsibilities:
. Analyzed business requirements and flow of data from various data
sources.
. Responsible for creation of testcases based on the functional test
cases
. Documented Test Cases for the data flow from OWS table to the OWE
table using Mercury Quality Center
. Executes the test cases as per the data flow and prepares the report
. Verified the data in the OWE table and ensuring whether the data has
undergone tranformation rules via lookup table.
. Reports the defects into the Quality Center if any.
. Analyzed the error tables and destination tables after the ETL process
to ensure that all records have moved to destination, if some error.,
it would have moved to error table
. Verifying the data in the BI reports is as per the records from the
destination table
. Involved in Test case reviews, with developers.
. Performing complete data cleansing and error management all the way
from multiple sources to destination warehouse using SQL Developer.
Environment: Mercury Quality Center, SQL Developer, Rapid SQL
Client: Motorola, Schaumburg, IL -- 01/2007 to 12/2008
Role: QA Team member . Over the Project led the team of 4 for the Release
1.5 to 2.0
Motorola is leading communication and innovation over years in cellular
devices, 4G, enterprise video etc.,
"GEMINI" is Motorola's customization of Siebel Marketing and Analytics
7.8. This product helped Motorola create and manage marketing efforts for
all their products including the Android phone released in 2009. Campaign
management project conducted real time QA on the SMS and email campaign
Motorola did on their customers and prospects.
Responsibilities:
. Analyzing the requirements and reviewing the design.
. Prepare test plan as per the requirements.
. Responsible for the creation of test cases as per the requirements
. Over the project, led the QA effort for upgrade of GEMINI 1.5 to 2.0
at the production site.
. Conduct performance and load testing during upgrade from Siebel
Analytics 7.8 to OBIEE 10.1.3.3 and patch releases.
. Execute test cases using PL/SQL and TOAD.
. Track bugs using Mercury Quality Center if any.
. Participate in weekly conference calls with Motorola based in Chicago.
Communicate with Developers, Managers and Production teams located
worldwide.
. Conduct verification test on data to be uploaded to OLTP database.
. Verifiy data synchronisation between OLTP and OLAP databases.
. Conduct integration testing and system testing of the product.
. Create and verify of reports in Dashboards.
. Track the complete process and create tracability matrix from
requirements to post production.
. Ensure CMMI process has been followed.
Environment: Mercury Quality Center, PL/SQL, TOAD, Siebel Marketing, Siebel
OBIEE.
Client: Motorola, Schaumburg, IL - 11/2005 to 12/2006
Role: Process Engineer
"CMMI SQA" is about verification of "EQUIP IT" process in Motorola for all
the projects in their Networks and Enterprise (N&E) Business Unit. The
Process Engineers conducted compliance audits to the projects and share
the audit results with the project team and Quality team, raise non-
conformance issues and work with the PMs in their closure. As a process
engineer, my responsibilities included:
Responsibilities:
. Audit the motorola projects as allocated
. Performed quality control activities for the projects allocated
. Raise Non conformances and make the status open and ensure whether the
PM are aware of the audits and make them to close the non-
conconformances at the earliest
. Mentor and train the Motorola Project Managers and team members in
EQUIP IT process. Review all the work products of the projects.
. Check the status of projects using IT Governance(ITG) and Project
Management tool Primavera.
. Conduct audits of all projects.
. Ensure that all the reviews are recorded in the Clear Quest tool.
. Raise non-conformances and track their closure.
. Participate in weekly conference calls with Project Managers iand
complete monitoring.
Environment: Clear Quest, Primavera.
Education:
B.Tech - Information Technology. Anna University, India. 2005.
References: Available upon Request.