Manager Sales

DENNIS MICHAEL DYER

**** ******* *****

FAIRFIELD TOWNSHIP, OHIO 45011-1111

Home 513-***-****

Cell (513)-

***-****

*********@*****.***

OBJECTIVE

Obtain a position in a professional environment to utilize

my knowledge, training and leadership skills to enhance

company assets and meet personal goals.

EMPLOYMENT General Manager

October, 2008 - December, 2009

Courtyard by Marriott

Hamilton, Ohio

Concord Hospitality Enterprises Company

Led and supported operations, catering, banquets (7000+ sq

ft), maintenance,

food & beverage (Amici's Fine Dining), and sales

departments of this full service hotel operation.

Opened hotel: recruited, trained and coached the initial

staff.

Produced results of Marriott Quality Assurance Inspection

score of 96%,

Guest Satisfaction score YTD of 90%, Associate Survey Score

of 90%.

Board Member of Special Improvement District and the

Riverfront

Development Committee for the City Of Hamilton.

General Manager

December, 2004 - October, 2008

Hampton Inn by Hilton

Fairfield, Ohio Owned and

Operated by Middletown Innkeepers, Inc

Led sales, operations and maintenance departments to exceed

company standards.

Four consecutive "outstanding" Hilton inspection ratings.

Hilton "Wall of Fame" for three quarters.

Board Member of the Greater Cincinnati Lodging

Council.

General Manager

May, 1999 - December, 2004

AmeriSuites Hotel (now Hyatt Place)

Forest Park, Ohio Owned by Equity Inns, Managed by

Prime Hospitality Inc.

Responsibilities include all aspects of hotel operation.

Maintained an average of 94% Guest Satisfaction score over

four years.

Board Member of the Greater Cincinnati Lodging Council.

General Manager

January, 1998 - February, 1999

Forest Lawn Memorial Park

Erlanger, Kentucky

Affiliate of Service Corporation International (SCI)

Supervised three departments; sales, administration, and

maintenance.

Developed more efficient sales and administration teams

through

training and follow up.

General Manager

January, 1984 - November,

1997

Bob Evans Farms, Inc. Columbus, Ohio

Responsibilities include all aspects of Restaurant

operation.

Directed daily shift operations of 80+ employees and

managers.

Operated ten different units; opened five new units.

Opened two General Store units; Restaurant & Retail

combined.

EDUCATION Bowling Green State University

1978-1981

Bowling Green, Ohio

Major: Business Administration: Organizational Development

Minor: Psychology

SKILLS ? Exceptional Computer and Organizational

skills

? Management, Leadership and Sales training from both

Marriott and Hilton

CONNECT.U Fundamentals and Strategic Alignment, GM

Leader Program

? Proven Leader and Motivator in a broad range of

Departments

REFERENCES Available upon request.

Contact this candidate