Management Hr
Resume:
Dear Recruiter:
I am writing in response to your advertisement for the HR Manager position. My resume is a good indicator
of my education, work experience, and skill set, but it does not reveal what I consider to be my strongest
points. I am an extremely self motivated and diligent worker, requiring minimal supervision. That being said,
I relate well to others and am comfortable working under any management style. Given the opportunity, you
will also discover that I can thrive in a high demand environment, as I am extremely organized and detailed
oriented.
In regards to my employment gap as shown in my resume, I was laid off from my previous employer,
Fairfield Residential, shortly after giving birth to my daughter. I currently hold a temporary position as an
HR Administrator for Adecco/Amazon.com, which is expected to end December 24, 2010. I am seeking full
time work and welcome the opportunity to speak with you further about my qualifications. I can be reached
at 619-***-****.
Thank you for your consideration.
Lesley Russ
L E S L E Y A N N R U S S
Phone: 619-***-**** Page 2
L E S L E Y A N N R U S S
21056 W. Court St. Buckeye, AZ 85396 619-***-**** ******.***.****@*****.***
H U M A N R E S O U R C E S G E N E R A L I S T
Human Resource Management Certificate from UCSD, which consisted of eighteen 10 week
classes and 360 hours of intense classroom time. Overall GPA 3.45.
Extensive background in HR generalist affairs, including experience in employee recruitment and
retention, mediation, conflict resolution, benefits and compensation, HR records management, HR
policies development and legal compliance.
Held position overseeing employees in different states. This includes knowledge of state and
federal laws in the following states: 1.) Arizona; 2.) California; 3.) Colorado; 4.) Florida; 5.) Georgia;
6.) Rhode Island; and 7.) Texas.
HR Skills
Employment Law Staff Recruitment & Retention Performance Management
FMLA/ADA/EEO Employee Relations HR Policies & Procedures
Mediation & Advocacy Benefits Administration & Training Orientation Training
WC & LOA
Professional Experience
Amazon.com / adecco Goodyear, AZ
Largest global e retailer – the Goodyear location is one of three distribution sites in Arizona.
HR Adminstrator, October 2010 to Present
Hired on as a temporary employee to assist the HR Department during the peak season. Duties include
employee relations; recruitment; orientation training; and payroll tracking/hours maintenance.
Fairfield Residential San Diego, CA
National Property Management, Acquisitions, New Construction/Redevelopment Co.
HR Generalist, Sept. 2003 to Dec. 2008
Recruited to oversee approx. 1,250 employees nationwide by providing HR consultation in the areas of
employee relations, performance management, screening and recruitment, orientation training, WC and
LOAs. Assisted mid and senior level management with workplace issues, consisting of investigations,
evaluating information received, outlining findings, and making recommendations to senior management
on actions to be taken. In addition, kept abreast of federal and state laws in order to minimize risk and
prevent litigation. Advised managers and employees on HR policies addressing key issues as well as
assisting with the compliance of established policies and procedures.
Key Results:
Mitigated liability through resolving employee issues prior to litigation. Fostered a positive team
environment and corporate culture through open communication and positive attitude. Addressed matters
appropriately and in a timely manner to ensure proper resolution.
L E S L E Y A N N R U S S
Phone: 619-***-**** Page 2
Brought workers’ compensation program into full compliance. Instituted preferred providers’ lists and
trained managers on appropriate procedures in case of injury. Took measures to ensure employees
returned to work quickly in order to reduce costs and mitigate liability. Implemented light duty jobs for
employees that were unable to return to full duty. Monitored all workers’ compensation claims and had
direct contact with all parties involved in order to ensure a seamless process. Persistent follow up with
both the WC agency and employees allowed claims to close quickly, therefore reducing unnecessary cost
and manpower.
Assisted in the revisions of the employee manual, including subjects on disciplinary procedures, LOA
policies, and WC procedures.
Trained managers on the importance of following the counseling process as well as treating every
employee equally in order to prevent litigation. Prevented countless employees from being wrongfully
terminated by educating managers on consequential risks.
Reduced unemployment claims resulting in termination by ensuring compliance with company’s policies
on disciplinary process as well as evaluated every termination request by managers to ensure termination
was warranted. Appointed company representative for handling all unemployment claims.
Professional Experience (continued)
aurora behaviroal health care. San Diego, CA
Privately owned Psychiatric Hospital employing approx. 230 healthcare professionals.
HR Coordinator, Jan. 2002 to Sept. 2003
Hired on as an HR Assistant to an HR Director for approx. three months and was quickly promoted to an
HR Coordinator, overseeing all HR functions. Duties consisted of recruitment, benefits, open enrollment,
employee relations, performance management, HR records, WC and LOAs. Served on the safety
committee and participated in Joint Commission audits (healthcare accreditation/certification given if
certain standards are met). Resolved conflicts between employees and insurance carriers and performed
exit interviews. Coordinated on site training in areas of safety and CPR when needed.
Key Results:
Assisted managers in the revision of job descriptions by shadowing and interviewing employees in order
to construct an accurate picture of duties and skills required for each position.
Brought workers’ compensation program into full compliance. Instituted preferred providers list and
trained managers on appropriate procedures in case of injury. Took measures to ensure employees
returned to work quickly in order to reduce costs and mitigate liability. Implemented light duty jobs for
employees that were unable to return to full duty. Monitored all workers’ compensation claims and had
direct contact with all parties involved in order to ensure a seamless process. Persistent follow up with
both the WC agency and employees allowed claims to close quickly, therefore reducing unnecessary cost
and manpower.
Mitigated liability through resolving employee issues prior to litigation. Fostered a positive team
environment and corporate culture through open communication and positive attitude. Addressed matters
appropriately and in a timely manner to ensure proper resolution.
Ensured nursing staff licenses and CPR certification were kept current, resulting in positive outcome
with Joint Commission audit.
L E S L E Y A N N R U S S
Phone: 619-***-**** Page 2
Worked closely with managers on interviewing techniques and best practices and provided one on one
coaching sessions that contributed to sound hiring decisions.
Reduced staffing agency costs by recruiting qualified nursing applicants. Implemented new
techniques for recruiting applicants such as posted ads in nursing publications both on line and in
print, participated in job fairs at nursing schools, and created incentives if hired (sign on bonus,
competitive salary, referral bonus programs, etc).
Education & Certifications
University of Phoenix
Bachelor of Science (BS) in Business Management (GPA 3.6), 2007
Worked full time concurrently while attending BSBM program at Fairfield Residential as an HR
Generalist.
HR Designations:
HR Management Certificate from UCSD (GPA 3.45), 2002
Worked full time concurrently while attending certificate program at UCSD as an HR Coordinator.
Of Note
Personal Development:
Continual personal improvement in the area of HR such as studying for PHR certification as well as
subscribing to SHRM publications. Currently enrolled in an HRCI PHR Prep. Course and plan to
take the PHR Exam Jan. 2011.
Additional Skills:
Microsoft Office Suites 2003 and 2007, Act Program, ADP, Reportsmith, JD Edwards, Lotus Notes,
general office machines, and type 55 wpm.
Contact this candidate