Manager Maintenance
Resume:
Jayne A. Dietrich
Freeport, Pennsylvania 16229
*** - *** - **** (cell)
********@*******.***
CAREER OBJECTIVE
To become employed at a growing competitive company where I can
expand my IT Audit skills, pass the CISA exam and become an IT Audit
Manager.
QUALIFICATIONS:
20+ years-combined IT Experience in Management, Second Level Support,
Operations, Programming, Production Control, System's
Administration, and Help Desk.
Experienced in Mainframe, AS/400, UNIX, and Distributed
Systems Platforms.
12+ years Scheduling Administration Experience using a
variety of Scheduling Packages.
4+ years Disaster Recovery Experience: both Hot Site and
Documentation.
Management Experience - Group of 30+ Student Programmers
running 4 Computing Labs.
EDUCATION:
Seton Hill University, Greensburg, Pennsylvania
B. S. Accounting, August 2007.
Overall GPA 3.41. Major GPA 3.53. Dean's List Spring 2006,
Fall 2006.
School of Computer Technology, Pittsburgh, Pennsylvania.
Diploma in Applied Business Programming, with a GPA of 3.89
of 4.0.
EDS Operations Development Program, Dallas Texas.
Certificate of Computer Operations, with a GPA of 94.8% of
100%.
EXPERIENCE:
First Commonwealth Bank 6/07 -
12/07
Indiana, Pa 15701
IT Staff Auditor I - Create Auditing Reports using FOCUS and Web
FOCUS. JCL and COBOL Programming.
Support IT Auditors, Operational Auditors, Branch Auditors and Dealer Floor
Room Auditors with Technical Information. Analyze and evaluate internal
control systems and compliances with policies, procedures, and laws then
making recommendations to improve effectiveness and efficiency. GL Recap
verifications for all systems, Data Center Audit, Control-M Scheduler
Audit, and Storage Retention Audit, also various other Mainframe related
audits.
CIBER, Inc. 8/96-
2/00
Pittsburgh, Pennsylvania
Consultant at Allegheny Power - Second Level Mainframe Support -
Responsibilities include 24-Hour 7 Day Second Level Support for Mainframe.
Scheduling using CA-Scheduler, DASD Administration, Operations Mainframe
Disaster Recovery, CAFC Administration, BUNDL (Report Distribution)
Administration, Backups and Restores, and COBOL Programming on MVS/XA and
OS/390. Support Center Analyst - Responsibilities include Support of
Remote and Local users on both PC and Mainframe Hardware and Software.
IQ Inc. 9/95 -
8/96
Murrysville, Pennsylvania
Consultant at Kennametal, Inc. - Data Center Technician -
Responsibilities included Scheduling and Monitoring Daily Production Runs
using Jobtrac. Supporting remote and local users on various systems:
AS400, Dec VAX, IBM Mainframe, and various HP Systems supporting SAP
Software utilizing Maestro Scheduling Software
Computerpeople 8/94 - 9/95
Pittsburgh, Pennsylvania
Consultant at Eaton Cutler Hammer - Operations/Scheduling and PC
Network Administration - Responsibilities include Scheduling and Monitoring
Daily Production Runs using CA-7, Report Distribution using CA-Dispatch,
Supporting Remote Users on an IBM System Running MVS/ESA, JES3, TSO.
Loading Software, Installing Printers, Creating User Accounts, Resolving
Network Problems, Ensuring Network Security, and Daily Backups for a 100+
User Novell Netware Network.
Consultant at HealthAmerica - Operations Consultant -
Responsibilities included the Operations and Maintenance of a 6 NODE
DEC/VAX Cluster (6000 & 7000) series, and a MicroVAX 3100-90's).
Monitoring Nightly Production Stream, Running Disc Backups.
Apollo Trust Company 11/93 -
7/94
Apollo, Pennsylvania
Computer Operations - Responsibilities included Operations and
Maintenance of a UNIX System running ACS Banker II Software, and a Novell
Network supporting 20+ users and all respective Software. All aspects of
Daily Fedline Functions.
Angerman Associates, Inc. 2/92 -
7/93
Pittsburgh, Pennsylvania
CLOSED
Part-time Data Analyst - Responsibilities included Assisting with
Corporate Appraisals of Gas and Oil Wells, Running Nightly Backups for both
a Novell Network supporting 25 Users and all Respective Software and the
PRIME System. Also Weekly Fix Disks on the PRIMOS Hard Drives. Printing
of various types of Checks and Financial Reports.
University of Pittsburgh 6/88 -
2/92 Pittsburgh, Pennsylvania
Data Specialist I - Responsibilities included Operations and
Maintenance of both a Xerox 8700 and 4090 Laser Printer, and a Storagetek
5000 Printer connected to an Amdahl Processor running MVS/XA and a DEC/VAX
UNIX System. Monitoring and insuring the timely execution of the Nightly
Production Streams.
Computer Lab Manager - Managed a group of 30+ Part-time Work-Study
Student Programmers and Developed Schedules and Policies. Responsibility
covered all aspects of Computing Lab Service: Equipment, Consulting,
Networking and Operations of Central Equipment such as Printers, Supplies,
and Facility Maintenance. This included assisting in building a 50
Macintosh Computer Lab, becoming System Administrator for 4 Computer Labs,
running Novell Networks supporting 50 Macintosh and 75 IBM PC's and all
respective Software. Also, supporting the use of Digitizers, Braille
Printers, and PC's for the Visually Impaired.
Sherwin William's Data Center
9/87 - 11/87
Boyers, Pennsylvania
CLOSED
Temporary Computer Operator - Responsibilities included the
Operations and Maintenance of Dual IBM 3033's running under MVS/SP and
assorted Peripherals. Monitoring Nightly Schedules, Disaster Recovery, and
Ensuring the Security of the Data Center.
Electronic Data Systems, Inc.
3/85 - 11/86
Dallas, Texas
Computer Operations/Scheduling/Production Control - Responsibilities
included the Operations and Maintenance of Multi-IBM 3081's and Multi-NAS
9080's in a MVS/XA Environment. Writing Schedules, Editing Databases, JCL
Programming and Maintenance. Writing of Standard Operating Procedures and
other assorted Documentation.
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