Engineer Manager

Helen A. Petritis

Mobile 224-***-**** Email ******@*********.***

SUMMARY

Environmentalist at heart with a strong passion to make positive changes

for all livings things. Customer-focused professional with a background in

product and program management who persuasively energizes new programs from

the ground up. Achieve results through influential vendor relations and

leveraging technical expertise in systems engineering, field service and

implementation. Create new processes/systems, obtain stakeholder

involvement and provide growth paths and technologies for consumers.

Reliable and energetic person who is an out-of-the-box thinker, ethical and

comfortable working in a multicultural environment.

( Initiate/Establish Programs ( Project/Product

Management

( Flexible/Organized/Creative (

Business/Technical Competence

EDUCATION

LEED Green Associate Certificate (projected completion 12/2010), NIU,

Illinois

Building Professional Institute Energy Auditor License, NIU, Illinois

Sustainable Living Certificate, Harper College, Palatine, Illinois

Master Certificate in Project Management,

George Washington University School of Business, Washington D.C.

Master of Business Administration, Roosevelt University, Illinois

Bachelor of Science in Telecommunications, Roosevelt University, Illinois

PROFESSIONAL EXPERIENCE

ILLINOIS SOLAR ENERGY ASSOCIATION (Internship) Chicago, Illinois

Spring, 2010

Supported the ISEA Program Coordinator with website creation and database

management, event planning, and sponsor opportunities. Partnered with the

Education Assistant on renewable energy classes.

Motorola Corporate, Schaumburg, Deer Park and Arlington Heights, Illinois

1995-2009

A global telecommunications leader that has supplied people, businesses and

governments the ability to be connected and mobile for more then 80 years.

Business/Product Manager, (Data Products) 2006-2009

Developed and implemented strategic plans that provided continuous product

availability and programs, which generated revenue for the organization (3-

yr. average annual sales of approximately $4.2M).

. Lowered development costs by $6.6M over 3 years by managing end of

life/support (EOL/EOSS), last time buy (LTB) strategies and next

generation roadmaps. Initiated programs with engineering and key vendors

to remove computer chips during the manufacturing process that were no

longer needed.

. Project managed several end of life product transitions with minimal

development resources. Negotiated contract agreements and ensured new

program administration was consistent with corporate strategic goals.

. Delivered sales tools, marketing communications (flash demo), new feature

request proposals, refurbishment and trade-in programs to account teams.

Authored SW installation and warranty documentation guide.

Helen A. Petritis

Page Two

Operations Issues Program Manager, 2004-2005

Communicated critical sensitive EOS, EOL and LTB information to

international account teams and customers. Managed approximately $7M in LTB

equipment.

. Led monthly EOS meetings for multiple participants in 10 countries.

Determined engineering rules based on current activities. Managed and

maintained the EOS website.

. Central interface between core engineering, product supply managers,

finance, business and account teams through the M-Gate (M1-M0) process.

. Created tracking tools and processes to increase forecast efficiency

Systems Engineer: Internet Protocol and Element Management Systems, 2000-

2004

Pioneered the education of various teams and senior management on the value

of understanding IP technology, embracing it and preparing a solid skill

set for the future.

. Initiated new technical content, review and publication of the iDEN Local

Area Network (LAN) /Wide Area Network (WAN) Design and Reference Guide

(225 pages).

. Researched/implemented educational series for IP-based courses for

Motorola, with Harper College.

. Technically supported the sale of Cisco products to meet customer's

business needs.

Mobile Data Gateway Software Release Manager for Packet Data Products, 1998-

2000

Managed the software release and change control board processes. Reviewed

project progress, identified critical paths, built/bundled loads and

produced quality release documentation.

Systems Engineer, 1997 - 1998

Systems Engineer (MDG Box Test Team, SR5.0), 1997

Software Engineer I, 1996

Wireless Data Group Technical Support Representative, 1995

PROFESSIONAL DEVELOPMENT & CERTIFICATION

. Computer Information System courses in Networking, Local Area Networks

and Internet Protocols

. Polish as a second language

TECHNICAL SKILLS

Proficient in Macintosh Technical publications System engineer for

and Microsoft Word, and drawings Mobile IP and Data

Excel and PowerPoint Products

Applications.

PROFESSIONAL AFFILIATIONS

Website Manager/Secretary/Green Initiatives Commissioner, Schaumburg

Athletic Association, Schaumburg, IL.

Assistant Coach for Boys Basketball, Schaumburg Athletic Association,

Schaumburg, IL.

Volunteer Habitat for Humanity, Elgin Illinois

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