Customer Service Medical
Resume:
Grizel E Hernandez
Miami, FL ***25 US
Phone: 786-***-****
*****************@*****.***
Objective
An opportunity to join a fast growing company that has an interest for highly motivated,determined and open
minded individuals that are willing to expand and work in an challenging position.
Ability Summary
Summary Of Abilities:
• Able to make decision in stressful situation.
• Organized and able to meet deadlines.
• Able to complete all tasks in allotted times frame.
• Self motivation, well organized, and team player.
• Excellent communications skills.
• Responsible and can give structured advice when needed.
• Able to work well with my co-workers in any situation.
• A good motivator and can give structured advice when needed.
• An excellent innovative individual with an optimistic personality.
• Effective individual with ability to motivate others.
Employment History
Costumer Service Rep.
01/2011 - 05/2011 Select Staffing Chicago, IL
Conferred with customers by telephone or in person to provide information
about products and services, to take or enter orders, cancel accounts, or to
obtain details of complaints.
Kept records of customer interactions and transactions, recording details of inquiries, complaints, and
comments, as well as actions taken.
Cashier and Salesperson
02/2008 - 03/2009 Church's Chicken Miami, FL
•Received payment by cash, check, credit cards, vouchers, or automatic debits.
Customer Service Representive
01/2007 - 08/2007 Super Yellow Miami, FL
•Contacted customers to respond to inquiries or to notify them of claim
investigation results and any planned adjustments.
Operator
02/2006 - 01/2007 Yellow Cab Miami, FL
•Operated communication systems, such as telephone, switchboard, intercom,
two-way radio, or public address.
Education and Trainings
Completion Date Issuing Institution Qualification Course of Study
12/2011 Florida Career College Associates Degree Medical Office Administrator
Detailed References
Maria Bello, Teacher
Florida Career College
Business reference known for 2 year(s).
Cindy Sanchez, Supervisor
Select Staffing
Business reference known for 5 year(s).
Vanessa Rosales, Receptionist rep.
Miami Beach Convention Center
Personal reference known for 8 year(s).
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