Manager Sales
Resume:
Re s um e
S t e p h e n M . R io u x
Bradenton, FL 34203
Home 941-***-****
Cell 941-***-****
********@*****.***
Work Experience
October 2010 - Present Steve Rioux Consulting PO Box 50232 Sarasota. FL 34232 941-***-****
Full range of consulting services for the Restoration and Construction Industry such as systems for Operations,
Production, Project Management, Job Costing, Accountability Systems and Technical Services. Also providing
complete Project Management services including Estimating, Budgets, Contouring of Work Orders, hiring and
managing subcontractors, Collections, Job Costing, Quality Control and all phases of production.
Feb 2010/ October 2010 Erickson’s Drying Systems 10150 Highland Manor Dr #200 Tampa, FL
Project Manager
Management of all Emergency Services, Mold Remediation, Reconstruction Services and Business Development
for Erickson’s Drying Systems in the Tampa Bay Area as well as the following;
● Managed Projects in Fort Myers.
● Assisted in Set Up in Restoration Manager Software.
● Write Estimate, Budgets for Job, Run Projects including all production.
● Managed Residential Jobs for Services described above, including Sales, Estimates, Claims Processing,
Production and Hire and train technicians.
● Business Development
● Managed Apartment Accounts in Tampa.
June / 2002 – Sept/ 2009 Grimefighters, Inc 1582 Global CT. Sarasota, FL 34240 941-***-****
Website www.grimefightersinc.com
General Manager 2002-2006 / President 2006-Sept 2009
Management all Company Operations over 22 Employees and 20 Subcontractors which include the following
● Set up Complete Company Organizational Structure and Job Process Flow Charts to Improve Customer
Satisfaction and developed accountability systems.
● Managed Insurance Repair Projects for Multi-Family Commercial and Residential including Sales,
Estimates, Claims Processing and Production.
● Increased Sales from $800,000 - $3,000,000, Increased Gross Profit Margins from 28% - 71%.
● Set up marketing routes and held project managers accountable for documenting sales calls and
achieving sales goals.
● Conducted weekly meetings, trained technicians in safety, drying procedures and psychrometry and all
services provided by Grimefighters according to IICRC Standards.
● Set up organizational systems to manage projects and job costing, process insurance claims
documentation, track equipment, Accounting system and prepared budgets.
● Set up & trained company with Quickbooks, Xactimate and JPP and customer 24/7 online access to job
information Improving customer communication.
● Added Mold Remediation and Reconstruction Services to Grimefighters and Set up, Trained and Managed
Project Managers.
● Improved Job Production by reducing average file life by 55%.
● Trained Company in Thermal Drying System (Tes) Achieving Drying times on most jobs less than 48
Hours.
● Set up Fleet management using GPS and integrated GPS Time Clock to link Time Data for processing
payroll and job costing. Reduced Fuel Consumption by 15%.
● Reason for Leaving- Former Owners took the Business back due to Default on the note. Could not obtain
financing without purchasing the Building or restructuring the note.
May 1988 - April 2001 Certified Cleaning, Inc Portland, ME 04101 207-***-****
Sales Manager 1988 -1990 / President 1990-2001
Owned and operated Cleaning and Restoration Company.
●
Specialized in Carpet & Upholstery Cleaning and Water Damage Restoration.
●
Project Management
●
Managed over 12 Employees and 10 Subcontractors
●
Corporate Office in Portland, Me. Additional locations set up in Auburn Me, Fort Myers FL, Vernon TX,
●
Conway AK. Sold off all locations separately.
Sold Business in Maine in 1998 and Moved to Florida to operate Fort Myers Location.
●
Nov. 1986 - May 1988 Diane Turton Realtors Spring Lake & Seagirt, NJ Offices 201-***-****
Realtor / Sales Associate
● Million Dollar Sales Associate
● Sold over 4 Million in 18 Months
● Trained new associates
● Top Listor for several Months
References
Provided upon request
Certification History
IICRC - JTC - Journeyman Textile Cleaner
●
IICRC - MWT - Master Water Restorer
●
IICRC - WRT - Water Damage Restoration Technician
●
IICRC – ASD Advanced Structural Drying Dri-eaz Nashville Class
●
IICRC - SRT - Fire & Smoke Damage Restoration Technician
●
IICRC - CCT - Carpet Cleaning Technician
●
IICRC - UFT - Upholstery & Fabric Cleaning Technician
●
IICRC - RRT - Carpet Repair and Reinstallation Technician
●
IICRC - OCT - Odor Control Technician
●
IAQA - CMRS - Certified Mold Remediator
●
IAQA - CIEC - Certified Indoor Environmental Consultant
●
Special - Reets Drying Academy - Advanced Structural Drying
●
Restcon - ATT- Applied Thermography Training
●
Education
1983 - 1985 Central Maine Community College Auburn, ME 04210
Associate Degree - Mechanical Design Drafting
1978 - 1982 Lewiston High School 156 East Ave Lewiston, Me 04240
Machine Tool Technology
Interests
Motor sports, Boating, Fishing, Motorcycles, Computer Media and Volunteer Work
Association
Former Member of SCC Sarasota Chamber of Commerce, LLSA Longboat Lido St Armands Chamber of Commerce,
BBB Better business Bureau. SPHCC Sarasota Plumbing Heating and Cooling Contractors Association, BMI -
Building Managers International, CAI- Community Association Institute. ISCT - International Society of Cleaning
Technicians.
CAI - Community Association Institute Member since 2002
Committees: Served as Chairman of the Membership Committee. Responsible for
oversight of all recruiting activities including new member orientation, membership retention and program
registration. Achieved Membership increase from 350 Members to over 525 Members while serving on the
Membership Committee. Task performed; Directed Membership meetings prepared Agendas and kept all
Committee members focused and trained on the objective of the committee to fulfill the mission CAI. Also served
as a volunteer on the Newsletter Committee. Very active and involved in all events of CAI since 2002 and our
company has served for over 20 years.
Continuing Education Classes: (2 Hour Approved Class by State of Florida) Instructor of
Continuing Education Class for Property Manager Associations and Board Members entitled Mold and Moisture
Inspection and Remediation. Prepared complete class outline and slide presentation and handouts and conducted
and Q & A session after the classes.
SPHCC- Sarasota Plumbing Heating and Cooling Contractors Association Member since 2002
Attended all major functions and every Monthly meeting. Responsible for contacting all
members for every monthly meeting to obtain accurate head count and coordinate with the meeting place for
any last minute changes to insure the meetings would run smoothly. Volunteered to help increase membership
and involve Plumbers to be more involved in the association.
Continuing Education Classes: (2 Hour Approved Class by State of Florida) Instructor of
Continuing Education Class for Property Manager Associations and Board Members entitled Mold and Moisture
Inspection and Remediation. Prepared complete class outline and slide presentation and handouts and conducted
and Q & A session after the classes. Very active and involved in all events of PHCC since 2002 and our company
has served for over 20 years.
Contact this candidate