Manager Sales

DARLA LIPPE

Ph. 304-***-****

E-mail. *****.*****@*****.***

Address. 1401 Lyndale Drive

Charleston, WV 25314

Linkedin: http://www.linkedin.com/in/dlippe

Objective Summary:

Highly-motivated, dedicated, and ambitious professional with a broad management, marketing, and

advertising background. Exceptional staff management, organizational and time management skills

with attention to detail.

Experience:

2010- Present Broker Support Manager

Integrated Benefits Field Marketing Organization

Medicare Advatage and Medicare Supplements

Ph. 304-***-****

1510 Kanawha Blvd East

Charleston, WV 25311

Reason to leaving: Wanting to relocation to the Orlando area.

•Responsible for overseeing the work of broker support associates. Associates take care of independent

agent and marketers calls, concerns and complaints and tries to resolve any issues they may have.

Purpose of the broker support manager is to make sure the associates are taking care of agents quickly

and efficiently and in a professional manner.

•Requiring excellent communication skills and problem solving abilities, as well as a proven effective

customer service.

•Goals to meet, set by the president. Broker support manager also responds to agent who feel that the

associates have not helped them.

•Position is to make sure the agent is satisfied with the company as a whole, intends to continue doing

business and that the company's own goals are met.

•Must be service-oriented, as well as goal-oriented and be able to inspire others to work toward the

same goals.

•Motivate others to work to their highest level and to work independently.

•Be able to prioritize tasks and to know when to switch gears.

•Recruiting and hiring processes.

•A position on the complaince board and following Center for Medicare Services compliant rules.

2009 -2010 Traffic Manager / Assistant Account Manager

The Manahan Group

Adverting, Marketing and PR

Ph. 304-***-****

222 Capitol Street

Charleston, WV 25301

Reason for leaving: laid off because the agency lost a large client and fell on

tough times.

•Responsible for managing the flow of work from business teams to creative and production

departments and vendors.

•Duties include monitoring workloads, creating project schedules, maintaining job files, tracking and

monitoring progress, routing projects and conducting traffic meetings.

•Oversees process and marketing jobs to ensure timely implementation of projects and ensure projects

are developed within budgetary requirements designed to achieve business goals.

•Planning and execution of the marketing activities, public relations / branding events which support

business goals of the company and comply with all contractual obligations to partners.

2007 2009 Advertising and Marketing Coordinator

Innovative Mattress Solutions

Ph: 304-***-****

2982 Winfield Road, Winfield, WV 25213

Reason for leaving: Great opportunity with an advertising agency.

•Responsible for performing a variety of administrative, supervisory and technical work to plan,

develop direct, and coordinate the strategic marketing and advertising of the company 痴 products

and/or services to increase the effectiveness and overall performance of the program.

•Ensure accuracy of content within all marketing communications materials.

•Event Execution, Planning, Event Execution Management, Working with Visual merchandising/pop,

etc.

•Event recon/post analysis.

•Maintain parameters for budgets and approved project spending.

•Develop new creative ideas, concepts and approaches to the creative element of all methods of

communication.

•Assist in the daily execution, planning and placement of advertising products. Meet, support and

encourage the corporate directives and strategic plans.

•Sales

2005 2006 Sales Assistant

WNEM TV5 / AM 1250 / MY5

Ph: 989-***-****

107 N. Franklin St.,

Saginaw, Michigan 48601

Reason for leaving: Husband's job transferred us to West Virginia.

•Provide administrative support and other necessary support/service duties for the general sales manager, other

managers in sales department, HR and engineering.

•Creating presentation, assisting with proposals and reports.

•Client relations.

•Sales

•Coordinating social, business events and meetings.

•Coordinating flow of business in Sales Department.

1997 2006 Office Manager Administrative Wizard

The Barckholtz Group, Advertising, Marketing& Communications

Melinda Shriner, VP 989-***-****,

909 S. Michigan Ave., Saginaw, Michigan 48602

•Manage and organize daily office activities of an advertising and marketing firm.

•In charge of A/R, A/P, payroll and daily financial reports.

•Buying media for clients and monitoring television news reports.

•Maintain client relations.

Education:

Delta College, University Center, Michigan

Attending part-time with majority of my classes in marketing & business related classes

Middlesex County College, Edison, New Jersey

Business Management

Volunteer experience:

2010 - present Charleston Area Medical Center Volunteer Services

2010 - present The Clay Center volunteer usher

2006 - present West Virginia Chapter of the Public Relations Society of America

Charleston, WV

2001-2006 White Pine Chapter of Public Relations Society of America

Saginaw, Michigan

Position: Chapter Administrator

•Member of the Year 2006

•Maintain membership & non-member database

•Help organize monthly meetings & seminars

References upon request.

Contact this candidate