THANG PHAN
Los Angeles, CA, 858-***-****, **********@*****.***
Summary of Extensive experience in software development for both Fortune-500
Qualifications: and start-up companies, including eight years as Project Manager
and web/e-Commerce Application Development Manager. Highlights
include:
Managed software development of EMR and Clinical Trials
applications designed to support Laboratory Outreach programs and
Clinical Trials.
Over 10 years of experience in building business intelligence
products, including fully customized J2EE-based statistic analysis
and BI reporting, SAS, and JasperReport.
Managed, oversaw and coordinated project scope, schedules,
resources, and a budget of over $5 MM throughout the entire Agile
SDLC using MS Office, MS Project, and Visio for large-scale
Business Intelligence projects IT projects.
Managed development teams of 20-plus members in several counties,
including India, Singapore, Russia, and the U.S.
Provided 24 x 7 B2C and B2B technical and infrastructure support
proposed, implemented and performed against SLA's with clients.
Developed web applications using Java, J2EE, J2SE, WebSphere
Application Server, WebSphere Portal server, IBM RAD, Apache,
Tomcat, and Oracle database.
Education: San Diego State University, San Diego, CA
2007 M.B.A., Business Administration
Southern Methodist University, Dallas, TX
2002 M.S., Software Engineering
Technical Skills: Languages: JEE 5, Portal (JSR 168), Webservices, SOAP, Perl, UNIX
Shell, SQL/JDBC, C/C++, Oracle/DB2.
Development Tools: IBM RAD, Eclipse, Websphere Application Server,
WebSphere Portal Server 6.0, WebSphere Portal Express 6.1, Apache,
Tomcat, JBoss, Business Intelligence JasperReport.
SDLC: Agile, SCRUM, Water-fall, MS Project, UML, Visio, OO design,
analysis.
Data Standards: XML, RosettaNet, X12, HL7, XSL.
Tools: HP Mercury Quality Center, Rally, StarTeam, Bugzilla, IBM
Rational Team Concert (an integrated SCM, ticketing, workflow and
iterative planning system).
Infrastructure: Amazon Web Services cloud computing, Tivoli's
Storage Manager, VMWare.
Operating Systems: Windows, Solaris, Linux.
Experience: Quest Diagnostics, Los Angeles, CA.
Sep 2009 SOFTWARE DEVELOPMENT MANAGER
to Present Manage the development of Quest Diagnostics Clinical Trials
extranet portal; collect business requirements, architect the
system, and integrate business intelligence JasperReport to the
portal.
Develop single-sign-on using Sun OpenSSO.
Nov. 2008 Evaluate Identity Access Management application suite from
to Jun 2009 Sun/Oracle.
Implement Agile SDLC best practices that comply with FDA's 21 CFR
Part 11.
Virtuosant Technology, Virtual Office (Early stage software
startup)
SOFTWARE DEVELOPMENT MANAGER CONSULTANT
Virtuosant Technology is an IBM Advanced Business Partner that
provides innovative portal based solutions in healthcare sector.
As Director of Engineering reporting to the COO, my
responsibilities include:
Manage roadmap, requirement, development and market release of
Company's Foundation Portal and healthcare operational metrics
portlets.
Define, architect and implement infrastructures, processes and
SDLC related to the development and the release of Company's
products.
Build and manage team of off-site Architect, QA and Programming
Analysts.
THANG PHAN
Page Two (Continued)
Jan. 2008 4medica, Culver City, CA
to Oct. 2008 PROJECT MANAGER
4medica enables customers to contribute patient information from
various sources into an integrated EMR system, accessible by
physicians and other healthcare providers over the internet.
Reported to the CEO, my responsibilities included:
Managed the development and the release of 4Medica Electronics
Medical Records, Patient Practice Management and ePrescription
products.
Managed off-shore and on-shore staff of over 20 developers,
business/QA analysts, and project managers.
Managed product road-maps, projects and department budgets,
product development and release to the market, and post-release
support.
Gathered/documented new product requirements and translated them
into marketable products.
Provided technical support to Help-Desk Department, including
training and how-to documentations. Managed/fixed daily issues and
bugs reported by the clients.
Jan. 2005 Qualcomm Inc., San Diego, CA (Fortune 1000 company)
to Dec. 2007
TECHNICAL PROJECT MANAGER
Qualcomm designs, manufactures, and markets digital wireless
telecommunications products and services based on its CDMA
technology.
Managed, and coordinated projects scope, schedule, resources, and
a budget of $5 MM through the entire Agile SDLC for large-scale IT
projects.
Managed global account relationship management; ensured projects
are scoped properly and delivered on time.
Built and managed teams to support applications for internal and
external customers.
Managed development, quality assurance and support of Enterprise
Application Integration (EAI) of suppliers' data, B2B data
acquisition, analytical/statistical yield data system, and Oracle
database conversions.
Negotiated and managed contracts and statements of work with
software vendors.
Assessed and anticipated project issues, risks, and develop
appropriate solutions.
Managed direct reports and consultants resources.
Planned and implement hardware infrastructure, including UNIX
enterprise servers, SAN storage, and Citrix remote clients.
Managed application evaluation and selection with senior
management and with various internal customers.
June 1996 STMicroelectronics, Carrolton, TX and Singapore (Fortune 500
to Jan. 2005 company)
WEB/JAVA DEVELOPMENT MANAGER (June 2000 to Jan. 2005)
SENIOR SOFTWARE DEVELOPER (June 1996 to June 2000)
STMicroelectronics designs, develops, manufactures, and markets a
range of semiconductor products.
Managed, developed, and supported a multi-year web development of
a customized semiconductor data mining statistical yield analysis
using J2EE, Oracle and Rational Unified Process. Product was sold
to two Fortune-500 companies and deployed in three different
companies.
Managed and developed corporate-wide B2B transactions system using
Web methods work-flow and customized J2SE for both supply chain
(manufacturing work-flow), logistics (demand, inventory, and
inventory replenishment), and process data.
Managed eight-member on-shore and off-shore software development
and support team.
Managed the overall account relationship and expectations of
external Fortune-50 customer in a global scope.
Developed business requirements and service level agreement, met
technical and business requirements through the development and
delivery of customized J2EE web applications and IT solutions.