Customer Service Project

Objective

A challenging technical position capitalizing on education, work experience

and the ability to contribute to innovative programming or operational

initiatives.

Profile

Self-motivated, dedicated, analytical, creative, and results-oriented.

Experience in conceptualizing and managing projects as a productive team

player. Remain organized and focused while multi-tasking and solving

problems. A clear, concise and articulate communicator.

Skills Summary

Computer Programming Help Desk and Information Management

Computer Processes Networking

Computer Management Customer Service

General Office Skills Network

Administration

Network and PC

Security

Senior Project

Served as the Project Leader for a three member team. Researched and

presented a project plan to a small company. Utilized Visual Basic and

Microsoft Access to develop and implement a database system allowing the

company to track inventory and schedule both employees and customers.

Assigned team responsibilities, ensuring compliance with all objectives and

deadlines.

Employment History

c.r. bard - Carol Stream, IL

IT Help Desk Technician I, Nov 2007 to Present

SCHOOL DISTRICT 129 - Aurora, IL

IT Technician, June 2005 to June 2007

Education

Fullsail real world education - winter parl, fl

ATTENDED FROM SEPTEMBER 2002 TO JULY 2003

Programming and 3-D Art

devry university - addison, IL

BACHELOR'S DEGREE IN COMPUTER INFORMATION SYSTEMS, 2002

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