Analyst Information Technology

Rick W. Purdom

**** ********** **** . *********, ** 37918

home 865-***-**** . ********@*****.***

LinkedIn: http://www.linkedin.com/in/rwpurdom

Programmer / Analyst / Network Administrator

Strengths: AMISYS / PICK / ORACLE SQL & PLSQL / COBOL / UNIX

Programming . Software Analysis

User/Business Needs Assessment . End-User Support and Training .

Custom Application Development

Background includes a proven record of information technology expertise,

results and achievements as a programmer, analyst, and network

administrator since 1988 in the healthcare, manufacturing, and publishing

industries.

. Demonstrated the ability to quickly learn/adapt to new technology,

applications and programming languages and serve as a "go-to"

programmer/analyst to troubleshoot complex software issues and improve

business processes.

. Earned recognition for the ability to develop customized

applications or modify existing software to improve the sharing,

accessibility and management of information.

. Proven experience in all phases of project management including

meetings with end users, identifying business requirements, creating new

applications, testing, troubleshooting, data conversion and implementation.

Professional Experience

08/1998 - 12/2010

Knoxville, TN

COVENANT HEALTH / HUMANA

HP3000/HP9000 AMISYS Programmer/Analyst & UNIVERSE/PICK

Programmer/Analyst

Established a strong record of performance for implementing the software

implementation, programming, analysis, and troubleshooting efforts to

support and improve information technology services for this large

healthcare system. Worked extensively with AMISYS, PICK, ORACLE PL/SQL, HP-

UX, AIX, and LINUX.

. Earned the reputation as the "go-to" Programmer/Analyst in the

department for EDI knowledge, ad hoc reporting/extract requests, error-free

programming assignments, and UNIX/LINUX operating system support.

. Received incentive bonus based on recognition from senior

management for "unprecedented" accomplishments based on the quantity and

quality of completed assignments.

. Designed and implemented inbound/outbound data logging

application for TennCare and developed user friendly inquiry screens that

enabled employees to research vendor complaint issues or data

inconsistencies.

. Designed new extract programs which were adopted on all

extracts when TennCare program was brought in-house.

. Selected as the primary AMISYS EDI programmer and earned

recognition for successfully redesigning, rewriting, improving and

maintaining the EDI process to more effectively meet the corporate-wide

business requirements.

. Implemented and maintained the LINUX ftp/smb server that

improved company-wide access to critical data and the ability to archive

reports and extracts.

. Recognized for significant contributions/achievements for

leading the data conversion, monitoring, troubleshooting, and successful

migration from PICK to AMISYS with immediate system efficiency.

. Programmed a claims sampling process that significantly

streamlined the productivity and effectiveness of random claims auditing

for quality control purposes.

. Selected to serve as one of the primary contacts on a long-term

project to assist in documenting programs and files for the IT department

of a Florida based healthcare organization that was acquired by Humana.

02/1993 - 08/1998 & 10/1989 - 10/1991

Arab, AL

SYNCRO CORPORATION

General Automation PICK, D3 & ADVANCED PICK

Administrator/Programmer/Analyst & Novell Network Administrator

Managed and performed all aspects of the information technology support and

network administration services for this electronic/electrical component

manufacturing facility. Collaborated with the senior management team and

staff in each department (distribution, warehouse, finance, sales,

engineering and maintenance) to develop and implement improvements to

software, hardware and peripherals.

. Assumed the initiative to personally study/learn PostScript and

barcode technologies and used this knowledge to create in-house graphics

and barcodes that were integrated with PICK; project saved thousands of

dollars by eliminating the need for expensive third-party software.

. Interacted with employees throughout the facility to identify

specific business requirements and implement programming, software or

hardware improvements, modifications and upgrades that increased

efficiency.

. Administered the entire network including building, maintaining

and upgrading desktop computers, programming time clocks, adding new users,

implementing network security procedures, and maintaining system integrity.

. Evaluated, selected, purchased and maintained printers, printer

supplies, terminals, desktops, servers and software.

. Achieved recognition for successfully redesigning,

reprogramming and maintaining the payroll application that improved

reliability and reduced payroll processing time from approximately 10 hours

to 15 minutes.

Rick W. Purdom

Page 2

Additional Experience:

TAB BOOKS/McGRAW HILL, Blue Ridge Summit, PA, 05/1992 - 02/1993

TOPIX/UNIX System Administrator; Sequoia PICK Programmer

KEYSTONE HEALTH PLAN/BLUE CROSS BLUE SHIELD OF PENNSYLVANIA, Harrisburg,

PA, 10/1991 - 05/1992

PICK Programmer/Analyst

BUSINESS SCIENCES INC., Knoxville, TN, 05/1988 - 08/1989

PICK Programmer/Analyst

Education & Technical Training

NEW HORIZONS COMPUTER LEARNING CENTERS, Knoxville, TN

Perl Scripting and Oracle PL-SQL

AMISYS LEARNING CENTER

Technical Orientation, Amisys Advance & Programmer Migration

PELLISSIPPI STATE TECHNICAL COLLEGE, Knoxville, TN

C Programming

CRYSTAL DATA SYSTEMS/TRAVELER INFORMATION SERVICES, Huntsville, AL

NOVELL Network Systems Administration

SEQUOIA SYSTEMS, INC., Marlborough, MA

TOPIX/UNIX Systems Administration

MCDONNELL DOUGLAS TRAINING CENTER, Vienna, VA

PICK Programming and Systems Administration

TENNESSEE TECHNOLOGICAL UNIVERSITY, Cookeville, TN

Math/Computer Science Major

VANDERBILT UNIVERSITY, Nashville, TN

Pre-Medicine Major

Contact this candidate