Manager Project
Resume:
James E. Ruffin
***********@*****.***
IT TECHNOLOGY SPECIALIST (Network)(INFOSEC)
Security Clearance
Solutions-focused, tenacious professional with a comprehensive background in
information technology and security. Proven success in solving the most challenging
technical problems and generating significant cost savings. Calm demeanor in the face of
difficulties; ability to manage multiple projects while working under pressure in fast-
paced environments. Highly versatile; adept at quickly mastering new roles and
responsibilities. Reputation for integrity, perseverance, and work ethic. Continuously
pursues opportunities to learn and takes on challenges for further professional
development and growth. Willing to relocate.
Core Competencies and Areas of Expertise
• Relationship Building • Proactive Troubleshooting
• Project Management • Technical Versatility
• Verbal Communications • Process Improvement
• Team Leadership • Technical Writing
ACHIEVEMENT HIGHLIGHTS
Successfully managed and coordinated the deployment of Server systems, supporting
●
routers, IDS, IPS, HVAC, COOP, clean power, physical security and risk assessment
regionally.
● Consistently completed end user information assurance education, security breach Incident investigation and remediation according to policies and
procedures
.
● Consistently completed projects within tight deadlines and limited budgets, while
working with diverse companies and contractors.
● Designed and configured the precursor to the Army Gold Master OS image now used
Army wide.
● Earned Commanders Award for two consecutive years and twice this year.
● Achieved two Promotions within three years due to exceptional performance and
dedication.
Resume
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PROFESSIONAL EXPERIENCE
Department of Defense, 88th Regional Support Command (2009-Present)
Regional Networking, INFOSEC and Secure Accounts Manager
Maintain full accountability for handling all aspects of day-to-day IT activities, in
accordance with organizational goals and objectives. Apply strategic planning,
prioritizing, and project management skills toward consistently achieving critical
deadlines while maintaining high quality standards. Demonstrate exceptional leadership
and management skills in promoting the standard for Best in Class Accounts
Management including project managers, facility managers, and support staff.
Selected Highlights:
● Awarded the highest honor for processes improvement, Army Community of
Excellence $500,000 Cash Award 2011, and 2nd place Army Community of
Excellence $250,000 Cash Award 2010.
● Effectively conducted necessary infrastructure upgrades including Dell Racks, Cisco
Router/VoIP/switches, servers, clean power, connectivity, HVAC, DISN Video
Teleconferencing and COOP locally and regionally with contracted teams.
● Earned a stellar reputation and was promoted to Regional Networking and Accounts
Manager for outstanding performance in enhancing performance by developing a
collaborative tool for managing 364 facilities more efficiently.
Department of Defense, 88th Regional Support Command (2009)
Senior Systems Integrator
Promoted to Project Manager for new Network mission area systems planned by 88th
Regional Support Command and/or higher headquarters. Led key IT projects to ensure
on-time, budget-compliant completion. Proficiently conducted a diverse range of
activities involving application integration, design, modification, upgrade for systems
such as (GIS) Geographic information system and the foundation for Facilities Customer
Services automation.
Selected Highlights:
● Supervised the customer service ticketing systems CA Technologies Service manager
and MS SharePoint web based collaborative management for 364 facilities.
● Created and executed a cost-effective implementation of a nationwide Certificate to
operate using open source.
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PROFESSIONAL EXPERIENCE
-Continued-
Department of Defense, US Army Reserve Command (2007-2009)
Enterprise Systems Administrator
Successfully maximized performance in a fast-paced, time-sensitive environment
requiring superior strategic planning, organization, and leadership skills. Closely
evaluated incidents, reported findings, and effectively responded to ensure all necessary
corrections and minimal chance of recurrence.
Selected Highlights:
● Promoted to Senior Enterprise Network Administrator for the Nationwide Tier II
technicians for reducing turnaround times and increasing productivity.
● Successfully conducted Testing and Implementation of CA Enterprise nationwide
deployment and Enterprise maintenance software.
Department of Defense, US Army Reserve Finance (2005-2007)
Network Administrator
Oversaw and managed the financial software interoperability with multiple types of
databases such as DB2, Oracle, SQL and Access. Conducted detailed analyses of packet
monitoring to the Enterprise Problem Resolution team, and cost-effectively enhanced
network throughput and reduced the amount of overtime required for year end finances.
Selected Highlights:
● Supervised the maintenance and inventory of computer hardware, Laptops, printers,
digital scanners configuration, setup and trouble-shooting.
Franklin Fueling Systems (2003-2005)
New Product Systems Integrator
Planned and coordinated multiple simultaneous projects to maximize efficiency and
achieve critical time-lines. Applied technical expertise for New Product applications
Deployment, training and support for the first to market fueling tank cell phone-based
monitoring system. Resolved compliance WAN and LAN network bandwidth and
configuration issues regarding cross platform and media communications.
Selected Highlights:
● Optimized performance by remotely diagnosed Microsoft Servers 2000 and 2003
using Cisco VPN, VNC and Remote Desktop for dynamic link libraries
dependencies and MDAC database functionality.
● Researched, authored, and updated several Technical bulletins and numerous
Technical training materials.
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EDUCATION & PROFESSIONAL DEVELOPMENT
BS Information Technology Programming/Security
Western Governors University
Distinguished Honor Graduate, Computer, Network, Cryptographic and Switching
Systems
Air University, Biloxi, MS
Associate of Science
Milwaukee Area Technical College
CERTIFICATIONS & AWARDS
Recipient of the 88th RSC Commanders Award 2010 and twice in 2011 for Excellence
Certified Internet Web Professional 2010
Certified JavaScript Profession 2010
Local COMSEC Management Software Course 2010
CIO G6/NETCOM CISSP 2009
Standardized COMSEC Custodian Course 2009
Information Systems Security Monitoring
Information Assurance Security Officer 2008
Information Assurance Manager 2008
Linux+ Subject Matter Expert team member for the development of the CompTIA
Certification Exam, 2008
Microsoft Certified Systems Builder since 2004
Certified Security + since 2003
Certified Network+ since 2002
Certified A + since 2002
Microsoft Partner since 2001
Certified Microsoft Professional Since 1996
***********@*****.***
Resume
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