Developer Help Desk

**** * * ****** ***.**P Brooklyn, Ny *****

Home: 718-***-**** . Mobile: 917-***-****

E-MAIL **********@*****.***

IGOR EDELSTIEN

Objective

To obtain a software developer position that allows learning new

technologies while utilizing my experience developing applications as well

as my knowledge of various programming languages and techniques.

Summary of qualifications

Extensive computer software developer experience, system design and

analysis. Exceptional combination of technical and communication skills.

Effective mediator between programmers, end users and clients. Experience

in consulting, surveys, demonstrations, application design, installation,

implementation, technical and business support and client training.

Professional experience

O/S: Windows 2000, Windows XP, Windows 7

Software: Lotus Notes/Domino R/8.5/R7.x/R6.x/R5/R4, HTML, XML,

LotuScript, JavaScript, iNotes, Lotus QuickPlace, Lotus Same Time,

Macromedia Dreamweaver & Fireworks.

2010 - Present Quick Dial, Brooklyn, New York

Senior Lotus Notes Developer

Development, implementation and design of systems using Lotus

Notes/Domino, JavaScript, HTML and LotusScript. Application bandwidth up

to 100+ users. Applications developed for Lotus Notes Client and Lotus

Domino.

Worked with Help Desk Department and customers to ensure systems were

functioning according to the needs of customers.

2000 - 2010 Cleary Gottlieb Steen and Hamilton, LLP, New York

Senior Lotus Notes Developer

Development, implementation and design of systems using Lotus

Notes/Domino, JavaScript, HTML and LotusScript. Application bandwidth up

to 2500 users. Applications developed for Lotus Notes Client and Lotus

Domino.

Analysis, design and implementation of Attorney Work Report system to

track attorney's assignments, time worked and projected absences.

Building WebServices within Lotus Notes to serve the data from Attorney

Work Report to various systems within the firm.

Building Recruiting Application to track potential attorneys for hire

including complicated workflow and multiple roles for Application

gatekeepers and users. Providing external Web site for applicants to

submit resumes and schedule interviews. Utilizing Notes and SMTP email.

Building Help Desk Tickets tracking application for firms' Help Desk.

Application was used by Help Desk analysts to track developments for each

Help Desk tickets, tasks assignments, resolution notes and applying a

workflow.

Analysis, design, requirements gathering and implementation of

Administrative Personnel Attendance applications to track workers

attendance, earned vacations and various absences. Providing web

interface to view and submit absences requests and awaiting approvals.

Utilizing Notes and SMTP email to deliver absences reports to intended

users. Providing interfaces with other systems within the firm utilizing

WebServices.

Implementation of a Training Database Web Based Application for attorneys

to schedule training classes, tracking attorneys' attendance in classes,

scores and test results. Deliver classes taken, attendance reports and

test scores to managing partners via email and papers reports. Worldwide

implementation of the system for 12 offices in various countries.

1997 - 2000 Sullivan & Cromwell, New York

Lotus Notes Developer

Aided in the development, implementation, and design of systems using

Lotus Notes/Domino, JavaScript, HTML, and LotusScript. The size of the

application users ranged from 2000+ users to 10 users. Applications

developed for Lotus Notes Client and Lotus Domino.

Coordinated implementation of systems and maintained and/or updated

existing programs.

Worked with Department Heads and customers to ensure systems were

functioning according to the needs of customers.

Implemented and maintained a tracking system of incoming work and outgoing

projects.

1995 - 1997 Wilmington Trust, Wilmington, Delaware

Programmer Analyst

Provided support and development for custom banking application of one of

the largest European Banks. Design, analysis and implementation for DDA,

Nostro and Money Market systems on VAX VMS, specializing in support and

enhancements of daily accounting transactions, interest and fees

calculation, auto posting of End of Day accounting entries and General

Ledger reconciliation.

Education

B.S. in Economic Science

References

Will be furnished upon request.

Contact this candidate