Customer Service Human Resources
Resume:
John R. Bowden
Helena, MT *****
****.********@*****.***
_____________________________________________________________________________________
QUALIFICATION SUMMARY
• Over 8 years of Leadership/Supervisor/Management experience (Non-Commissioned
Officer/Warrant Officer)
• Over 4 years in Human Resources/Administration and Customer Service
• Over 4 years Investigative/Analytical Experience
• Currently possess a Federal Top Secret Security Clearance
• Trained in computer programs: Word, Excel, Power Point, Outlook, Internet Explorer, Google
Chrome, Defense Training Management System (Army’s Internet-based Scheduling and
Personnel Management System), PBUSE (Army’s Internet-based Logistic Management System);
Windows: ’98, NT, Vista, 7
• Over 7 years as Combat Lifesaver, military equivalent to First Responder.
WORK EXPERIENCE
Readiness NCO, MTARNG, 1956 MT Majo St, FT Harrison, MT, 59636, 10/2006-10/2009
• Established, from the ground up and new to Montana, an elite Chemical Reconnaissance Unit,
one of only 7 in the U.S. Army.
- Performed as Acting Commander for 10 months.
- Developed unit’s mission.
- Trained all personnel, including original orientation, ongoing training and conducted briefings.
• Able to determine and schedule the necessary schools required for the initially assigned untrained
Soldiers to attend and achieve 90% qualified status within the 1 st 2 years
• Researched, coordinated, and enabled the unit to achieve Airborne status. The first Airborne unit
within the state in more than 15 years
• Requested and executed unit’s annual supplemental budget which exceeded $100,000 annually.
• Maintained training and readiness for 4 separate units
Human Resource Specialist, MTARNG, 1956 MT Majo St., FT Harrison, MT 59636, 08/2006-07/2011
• Administratively tracked more than 200 Initial Entry Trainees across multiple installations with
regards to their training status, projected and adjusted graduation dates, and/or any medical or
legal status changes.
• Primary Point of Contact for families of Soldiers with respect to status updates and issue
resolutions, while they were away at initial entry Army training.
• Aided over 50 Recruits with the transition to becoming a Soldier by providing administrative
support; purpose, direction, and motivation; as well as physical conditioning.
• Applied knowledge of provisions & limitations of Freedom of Information & Privacy acts
Intelligence Analyst, 1st Special Forces Group (Airborne), US Army, 08/2000-02/2002
• Instrumental in establishing Unit’s Map Warehouse consisting of multiple scales of maps and
covering Asia, North America and various locations throughout the Pacific.
• Responsible for Headquarters Tactical Operations Center’s physical security for multiple
exercises in multiple countries, and executed without incident.
• Promoted to the supervisory position of Sergeant ahead of peers.
Intelligence Analyst, 66th Military Intelligence Group, US Army, 05/1998-06/2000
• Singly most deployed Soldier within the Group of more than 600 personnel due to experience
competency, and professionalism
• Promoted to shift Non-Commissioned Officer In-Charge, ahead of peers, while deployed
supporting NATO Headquarters in Pristina, Kosovo
• Provided flawless technical support to the V Corps Commanding General Military Intelligence
section while deployed to Albania
EDUCATION
Ashford University, 6 semester credit hours
University of Alaska, Fairbanks, 18 semester credit hours
West Valley High School, Diploma, 1997
Primary Leadership Development Course, 2001
Intro to Resource Management, 2008
Warrant Officer Candidate School, 2009
Initial Entry Rotary Wing, 2011
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