Manager Sales

James Crow

HOME: PHONE #615-***-**** CELL: PHONE #615-***-****

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INTERNATIONAL LOGISTICS AND TRANSPORTATION PROFESSIONAL

distribution management BUSINESS DEVELOPMENT OPERATIONS

ACCOMPLISHED, GLOBAL PROFESSIONAL IN GOVERNMENT, MILITARY AND RETAIL

LOGISTICS AND TRANSPORTATION ENVIRONMENTS WITH RECORD OF FOCUSED, STRATEGIC

LEADERSHIP THAT BOOSTS PROFITABILITY, SPEEDS TIME TO MARKET AND REVERSES

POOR PERFORMANCE. KNOWN FOR TAKING A CONSULTATIVE SALES APPROACH WITH

ABILITY TO INFLUENCE INTERNAL AND EXTERNAL CUSTOMERS, INCLUDING WORLD CLASS

ORGANIZATIONS SUCH AS AMERICAN AIRLINES, DOLE REFRIGERATION, WORLDCOM,

NORTEL COMMUNICATIONS, BOEING AND NORTHROP GRUMMAN. EXCELS IN ENVISIONING,

TRANSFORMING AND IMPLEMENTING QUALITY NECESSARY TO ACHIEVE SUSTAINABLE

RESULTS. STRONG ABILITY TO EMPOWER, LEAD AND MOTIVATE TEAMS TO PEAK

PERFORMANCE. TALENT FOR CONCEPTUALIZING, PLANNING AND EXECUTING EFFECTIVE

PROCESS IMPROVEMENTS THROUGH VISION AND VALUE CREATION. CHANGE LEADER WITH

PROVEN SUCCESS IN SHAPING AND INSTITUTIONALIZING CONTINUOUS IMPROVEMENT

MINDSET. SUCCESSFULLY LED MAJOR PROJECTS, PROGRAMS AND STRATEGIES FROM

PLANNING THROUGH TACTICAL EXECUTION AND CHAMPIONED ORGANIZATION-WIDE

ADOPTION OF BEST PRACTICES. ANALYTICAL, YET ONE WHO IS CREATIVE AND CAN

THINK OUTSIDE THE BOX. KNOWN FOR EXCEPTIONAL COMMUNICATION, COLLABORATION

AND NEGOTIATION SKILLS.

Summary of Key Strengths

REGULATORY COMPLIANCE KEY ACCOUNT

MANAGEMENT/VENDOR LIAISON TRAINING AND DEVELOPMENT

OPERATIONS MANAGEMENT DEMAND FLOW

COST CONTROL

Process Implementation Strategic Planning

Distribution Management

Root-Cause Analysis Business

Development/Sales Import/Export Knowledge

Currency Conversions Customs

Rules/Regulations ITAR/OFAC/EAR/CFR/FTL

Professional Experience

CORTRANS LOGISTICS, LLC. NORCROSS, GA

2009 - 2010

CorTrans Provides freight transportation and logistics services through a

broad range of US-domestic and international services for many of the

world's leading organizations, including multi-national manufacturers,

wireless providers, retailers, high-tech firms, healthcare organizations

and the US Military Services.

Global Account Manager, responsible for the development of major accounts

in all products, including air and sea, import and export, Less-Than-Truck-

Load (LTL) and brokerage in Nashville, TN, Huntsville, AL and Dallas-Ft.

Worth, TX. Reported to VP of Business Development.

. Responsible for creating SOPs to facilitate flow of information and

product pick-up and delivery.

. Responsible for the implementation of the SOPs needed for major

accounts.

SIGNIFICANT ACHIEVEMENTS:

> SUCCESSFUL IN THE DEVELOPMENT OF MILITARY ACCOUNTS WITH SES, NORTHROP

GRUMMAN, YULISTA, PREMIER PROFESSIONAL

Systems and FTL accounts such as Dole Refrigeration and Concourse

Mold of Alabama.

DHL Global Forwarding Nashville, TN / Huntsville, AL

2003 - 2009

DHL is an international express, air and ocean freight, road and rail

transportation, contract logistics and international mail services company

with a network of more than 220 countries and territories and 300,000

employees worldwide.

Government and Military Development Manager (2006-2009) - Responsible

for oversight of operational support and business development in all

products, including LTL brokerage, import and export, air and ocean.

Reported to VP Government and Military Sales.

. Helped customers file for and obtain International Traffic in arms

Regulations (ITAR) registration and approval.

. Worked with both customers and employees on HAZ MAT training, compliance,

and certification.

. Completed SED (Shippers Export Declaration) and filed with customs via

Electronic Data Interchange (EDI).

. Collaborated with customers and Customs in determining the Harmonized

Code for customs import entries for tax purposes.

SIGNIFICANT ACHIEVEMENTS:

> REBUILT A TERRITORY WITH NO REPRESENTATION OR SERVICE INTO A $2M/

YEAR PROFIT CENTER. INCREASED GROSS PROFIT MARGIN FROM 5% OF 31% BY

GAINING THE ARMY'S REDSTONE ARSENAL POST TRANSPORTATION BUSINESS AND

OTHER NATIONAL ACCOUNTS.

District Manager (2003 - 2006) - Responsibilities included managing an

operations team of six professionals, 11 non-professionals and two sales

representatives. Reported to the Regional Manager.

. Responsible for managing newly introduced domestic products (air and

ground) to southeast region.

. Developed three large domestic accounts and the largest domestic customer

in the Southeast, i.e, Science Engineering Services.

. Revenues reached $40,000+ per month in LTL and truck load business.

Trinity Transport Inc. Tulsa,

OK 2001 - 2003

Trinity Transport Specializes in Truckload, LTL, Intermodal, International

and TMS freight management. Headquartered in Seaford, DE, Trinity has

regional service centers in TX, MO, and IA, as well as over 65 agent

locations across the country.

Regional Manager, responsible for sales and brokering of diverse truck load

freight, including flats, vans, refrigeration and specialized equipment.

Reported to Regional Operation and Sales Manager.

SIGNIFICANT ACHIEVEMENTS:

> SET UP A NEW AIR DIVISION WITHIN THE COMPANY WHICH MAXIMIZED

SERVICES. APPLIED FOR AND RECEIVED FAA APPROVAL TO BECOME AN

INDIRECT AIR CARRIER. AFTER INSTITUTING THE FAA SECURITY PROGRAM,

TRINITY DEALT DIRECTLY WITH AIRLINES FOR SHIPMENTS.

Education

B.S. BUSINESS ADMINISTRATION, ORAL ROBERTS UNIVERSITY, TULSA, OK

PROFESSIONAL TRAINING AND TECHNICAL SKILLS

Consultative Selling; Solution Selling Methodologies; Hazardous Material

Training; Supply Chain Management

Microsoft Word; Excel; PowerPoint; Outlook Express

Certifications AND Associations

CERTIFIED HAZARDOUS MATERIALS

INTERNATIONAL IMPORT EXPORT INSTITUTE IIEI, (2011)

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