Technician Sales

Alvan DeGraw Ph: 714-***-**** *********@*****.***

Zip:90720

Work experience Field Technician;

(2011-present) Partech/Marathon; Repair/install and

maintain, entire POS equipment for Mc Donalds,Carls

Jr,El Pollo Loco, and Taco Bell

Field Technician; Field Solutions/Field Nation

(11/08-present) Jobs done by bid/assignment:

Maintain existing systems install/upgrade repair

POS systems troubleshoot/repair HP printers

4300/4250n, Dells 620 and thermal pos printers.

Setup, configure, and wiring, patch Networking

server switches. Install and maintain entire POS

systems for Carl's Jr,Taco Bell and Mc Donalds and

El Pollo Loco

Field Technician; Getronics/Compucom, (11/07-10/08)

Installed and maintained IBM,NCR,Partech. P.O.S

registers, and thermal printers handheld/flatbed

scanners. Onsite repairs, Responsible for PC's,

POS, receipt printers, barcode scanners, and

network devices. Targets, Home Depots, Mervyns

Borders ect

Field Technician; (12/06-10/07) Pinnacle Technical

Resources, Inc. Re-imaged drives, reset personal

settings (outlook) networked workstations.

Installed and configured break/fix recorded info

Field Technician;(11/05 - 11/06) Ironwood Comm.

(DirectTV); Install and repair Satellite and

computer connections including routers, switches,

CCTV and replaced NIC, preventively maintained

systems. Reinstalling programs as needed and

all-around troubleshoot/repairs.

Field Technician;

(03/04 - 12/05) Tatung of America; RMA for

HP/Compaq, repairs, re-imaged drives. Built

systems, and refurbished. Made internet ready, and

ran diagnostic programs to ensure quality.

Field Technician;

(02/02 - 02/04) Aardvark Consulting; Repair/install

systems, Ghost/image laptops and servers.

Networks/servers maintained

Field Technician;

(01/98 - 11/01) Professional Computers; On-site

technician, setup & implemented workstations &

stand-alone, Sales at computer Fairs, on-site

upgrades, preventive maintenance, Customer support,

invoicing, database updating, printer repairs and

monitor

(1994 - 1998) Datanet Computers; Instructed and

trained future technicians (Work Comp. Counselors),

On-site technician, setup & implemented

workstations & stand-alone.

Education Institute of Network Technology, A+ Certified & MCP

Certified & Dell Certifications

References Upon request

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