Customer Service Manager

***** ******** *****, ****** ******, CA ***** 951-***-**** *****@********.***

Jason M. Edwards

Objective

To obtain a Graphic Design position, with a company that can make use of the skills that I

have acquired and add to them.

Experience

Colour Concepts Inc., Riverside, CA

01/04 - 05/11

Pre-press Operator/Assistant Manager

Setting up client files for output to trendsetters Troubleshooting files with output issues

and fixing problems when possible Educating clients on proper procedures for outputting

their files, to insure consistency and a smooth workflow for their projects Supervising Pre-

press operators to insure a productive work flow Training and supporting Pre-press

operators in the use of graphic programs and Pre-press operations

Graphic Technical Support

Troubleshooting client's graphic files to ascertain printing issues Make necessary fixes

to files, when possible Explain to clients how to fix original artwork and avoid issues for

future projects Support customer service with dealer and client issues to insure a smooth

workflow Create product templates and procedures for in-house and client work flow

Directory and Maps USA, Redlands, CA

10/03 - 05/04

Graphic Designer

Designing advertisements for numerous publications

The Press-Enterprise, Riverside, CA

12/1998 - 10/01

Graphic Designer

Design and production of advertisement and editorial pages for a daily newspaper and

other publications Dealing directly with sales and editorial departments to assure quality

control on high profile projects

Professional Skills

Software

Adobe Photoshop

Adobe Illustrator

Adobe Acrobat

Adobe InDesign

QuarkXPress

Kodak Preps

Multi-Ad Creator

Pre-Press

Single page layout and design

Multi-page layout, design and pagination

Image scanning and color corrections

Image compositing and manipulation

Trouble shooting graphic files

Hardware

Windows/Macintosh

Flatbed Scanners

Negative and Transparency

Scanners

Digital Cameras

Stat Cameras

Education and Certifications

2002 Adobe Certification in Adobe Photoshop 6.0

2002 Platt College, Ontario, CA Associate of Arts Degree in Graphic Design

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