Customer Service Medical

John F. Taylor

**** ********* *****, ******, ** *3406 Cell: 262-***-**** :

**********@*****.***

Professional

Summary

A visionary leader in

the health field with

excellent

communication skills

and known for being

self motivated with

dedication to quality

service. Seeking

opportunities which

will allow me to

demonstrate my

abilities, and utilize

my comprehensive

knowledge and

experience in new

avenues.

Experience

District Operations

Supervisor

July 1999 to July 2011

Universal Hospital

Services –

Milwaukee, WI

Responsible for

coordinating

operations and

services within one

of the largest

medical outsourcing

companies in WI.

Managed the

performance and

productivity of

sixteen drivers and

four cleaning

personnel.

Interviewed and

trained new staff and

performed yearly

evaluations. Assisted

with customer

service and high

volume calls.

Enforced safety and

DOT regulations as

well as ensured all

requests for medical

supplies and

equipment was

handled in a timely

matter. Responsible

for inventory product

control.

Distributions/Dispat

ch Technician

November 1981 to

July 1999

Froedtert Hospital –

Wauwatosa, WI

Multifaceted duties

entailed

sterilization of on

demand in house

equipment,

coordination of

patient transport,

and departmental

stock. Data entry of

inventory control

and product

rotation.

Dispatched

personnel and

stock to

appropriate

departments.

Served on Code 4

Committee and

handled

supervisory

functions for 6

months .

Education

James Madison High

School 1981

Milwaukee, WI, USA

General

Diploma

Certifications

Recognized and

received Eagle Award

for Outstanding

Customer Service in

2007.

Keywords

Training in

Hazardous

Material,

Universal

Precautions,

Emergency

Preparedness,

New Product and

Services, District

Operation

Managers,

Microsoft, Excel.

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