Customer Service Software

BM

Brian Matthews

www.brianmatthewsdesign.com

*******************@*****.***

**** ***** ******** ** #*** Costa Mesa, CA 92626

***/ ***-****

Objective To work in a creative and challenging environment,

while further developing my skills as a designer.

Education Herzing University

April 2011, Bachelor of Science - Graphic Design

Cumulative Grade Point Average of 3.26

Madison Area Technical College

December 2009, Associate of Arts - Liberal Studies

Cumulative Grade Point Average of 3.611

Madison Media Institute

August 2003, Associate of Arts - Audio Engineering

Cumulative Grade Point Average of 3.9

InDesign, Photoshop, Illustrator, Komodo Edit, Dreamweaver

Software

HTML, CSS, JQuery, Sketch Up, Wordpress, ProTools, Reason

Proficiency

Enrollment Facilitator 2004 – 2009 Madison Area Technical College

Professional History

• Provided a vast range of services and knowledge to past, currently enrolled,

and prospective students

• Answered large volumes of inquires from up to four different telephone lines, email,

as well as extensive face to face interactions

• Demonstrated proficiency in the comprehension of Financial Aid,

Admissions, and general District wide policies and procedures

• Contributor in department recognition for District Team of the Year award in 2009

Cashier IV 1998 – 2004 Madison Area Technical College

• Extensive customer service skills dealing with diverse cultures and economic groups

• Recipient of the 2004 Devi Bhargava award for demonstrating

exceptional support and accommodations for people with disabilities

• Trained part-time, casual, and student-help staff

Outstanding in providing customer attention and assistance

Skill Set

Clerical experience with Microsoft software applications

Ability to work in a fast paced environment

Organized and detailed orientated

Ability to work independently

Available upon request

References & Portfolio

Contact this candidate