Process Assistant
Resume:
BRENDA SANDERS
Address: **** ******* ****.
Telephone: 972-***-****
Email:*********@***.***
Objective
My dynamic background in Financial Aid as Assistant/Acting Director which
Utilized my supervisor/leadership, teamwork, and creativity which executed
Solutions, that created customer value, effective communication in achieving
A successful vision, by setting goals to improve services and organizational
productivity. I am attending Devry University pursuing my Bachelor Degree in
Business Administration, concentration on Finances.
Qualifications
Brenda’s 2nd Home little Day Care 1999 present
Babysit ages newborn to 5 years old, feed, cook, taught numbers, abc’s, after school care,
kept six children, at time, administered daily aspect of a daycare.
*EL Centro College/Financial Aid Department, Dallas, TX 1991 1997
Assistant/Acting Director for Financial Aid
Responsible for all daily office operations.
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Assess teamwork, flexibility, adaptability, coordinating skills and common values and
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goals,
for the office and all employee’s .
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Created a handbook for the college work study program, and a supervisor handbook.
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Train, supervise staff
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Created forms, handbooks, audits cards, informative handouts for both Financial
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aid/VA
Attend Director Council meetings, student services meetings, producing and
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forwarding minutes to all subordinates
Created and implemented good audits reports, and office procedure manual
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Recruiting and establishing and outreach program for single mothers wanting to attend
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college.
Process FFELP application, entrance /Exit interviews, loan reports
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Process billings, institution and outside scholarships.
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Process suspension appeals, dependency overrides, TPEG Continuing Ed Applications
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Acting Director for three months
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Set up software program EDE, to process the financial aid forms electronically.
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Create a Policy and Procedure Manual
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Reconstructed the functioning of the office
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*El Centro College/Financial Aid Department, Dallas, TX 1988 1991
Financial Aid Counselor for Financial Aid
Counsel and award students on their Financial Aid
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Process Scholarships
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Train, and supervise staff on improving their skills.
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Conduct Financial Aid Workshops
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Process Continuing Ed Applications for funding non credit courses.
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El Centro College/Financial Aid Department, Dallas, TX 1984 1988
Senior Administrative Clerk
Process Financial Aid Transcripts
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Supervised College Work Study Students
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Process Short term loans
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Process FFELP loan reports.
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Responsible for front counter coverage
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Education:
David W. Carter
1978 1981
Graduated (H.S. Diploma) – Major Business
El Centro College
May 1997
Associate Arts and Science Administrative Management
Devry University Pursuing
Bachelor Degree Business Administration/Concentration
Finances
*References Furnished Upon Request
Certificate: Leadership &Supervisory for Women November 11,
1996
International Who’s Who of Professionals August
1995
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