Customer Service Medical
Resume:
YESHIMEBET A. TADESSE
***** ****** ******* 703-***-****
South Riding, VA 20152 ***********@*****.***
O B J E C T I V E
Seeking a Medical Biller/Coder or Medical Clerk/Receptionist entry level position with a healthcare facility that
offers room for advancement and the opportunity to continue a career in the medical field.
S K I L L S P R O F I L E
Bilingual Fluent in Amharic and English
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Excellent interpersonal and customer service skills
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Highly motivated, flexible, detailed oriented
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Superb communication skills, verbal and written
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Good filing, documenting and organizational skills, along with other office requirements
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Knowledgeable of numerical and alphabetical filling system
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Computer Skills: MicroSoft Office (Word, Excel, PowerPoint); Macintosh, ONQ, Geneses, Profit
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Manager Software Programs
E D U C A T I O N
Everest College, McLean VA
Medical Billing and Coding Program – Diploma, April 2011
W O R K E X P E R I E N C E
Alexandria Chiropractic Center Herndon VA 160 hours externship
Medical Billing/Coding Extern
Answered multiline telephone; took messages while managing front desk
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Scheduled patient appointments; made appointment reminder calls
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Requested authorizations on medical insurance codes; verified medical insurance
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Entered patient demographics into system
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Prepared medical charts for new patients
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Posted charges for treatment and payments to patient accounts
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Tracked aged billing (reports)
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Bloom South Riding VA 2007 present
Office Assistant/Cashier
Answer multi line telephone and direct call to appropriate personnel
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Prepare correspondence
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Enter data into computer system
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Operate cash register, processing sales for merchandise purchased
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Hilton Washington Dulles Dulles VA 2004 2010
Lead Night Auditor
• Responsible for running all overnight duties at the Front Desk, checking guest in and out, balancing all
shift totals, ledger billing, credit cards and hotel accounting
• Complete Night Audit procedures from every night.
Yeshimebet A. Tadesse – Resume
Page 2
Anticipate guest needs and respond appropriately; handle guest problems and complaints
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Maintain and promote Guest Hospitality at all times.
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Check storage rooms and place orders.
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Run and print out Arrivals for the next day and pre block special requests
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Ensure equipment at the Front Desk is in working order.
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Thoroughly complete supervisor’s checklist by the end of your shift.
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Be familiar with day to day selling strategy of rooms.
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Ensure knowledgeable of all promotions and/or current programs
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Perform daily night Rooms Control operations.
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Ensure that all information pertinent to the desk or related areas is passed on to the following shift
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manager or supervisor.
Hilton Arlington & Towers Arlington VA 2000 2004
Guest Service Agent
• Greets and registers guests.
• Checks guests out of the hotel.
• Resolves guest challenges throughout their stay in the hotel.
• Upgrades guests, and promotes hotel services and amenities.
• Completes the registration process, codes electronic keys, and makes appropriate selection of rooms
based on guest needs.
• Provides guests with welcome packet containing room keys
• Ensures statements are correct upon guest check out
R E F E R E N C E S
Available upon request
Contact this candidate