Manager High School

K I M A. SCHROEDER

***** ******** ** **

E lk River, MN 55330

Cell: 763-***-****

E mail: k ************@*****.***

O BJECT IVE

Obtain a rewarding position in the financial services industry.

WORK H ISTORY

Feb 2003 to Jul 2011

B ranch Manager

B uilding Trades Federal Credit Union

Maple Grove, MN

Supervised, motivated and monitored front end staff including: tellers, member service

representatives and lending staff. Provided support and answers to front end staff

regarding credit union policy. Performed loan officer duties as needed. Responsible for

weekly payroll of the credit union. Administered and maintained employee benefits.

Responsible for facility & grounds maintenance.

• Performed semi-annual staff evaluations

• Conducted monthly staff meetings

• Participated in monthly Asset-L iability Management meetings

• Wrote lending procedures for both open and closed end lending

• Maintained loan application system-updates to rates, products offered, forms, etc.

• Built & maintained credit union disaster recovery plan

• Updated credit union job descriptions & employee handbook

• In terviewed and offered positions to job candidates

• Administered multiple web-based applications used by staff

J an 2001 to Feb 2003

Loan Processor

B uilding Trades Federal Credit Union

Maple Grove, MN

I nterviewed loan applicants in person and over the phone. Entered applicant information

i nto loan software and obtained all necessary documentation to process consumer loan

applications. Performed loan closings and denials as appropriate.

• Kept current on lending policies and procedures

• Provided loan product information and NADA book values to members

• Perfected liens for collateralized loans

• Audited loan files for correct documentation

• Released liens and filed mortgage satisfactions

• Sent mortgage documents for recording

• Backed up teller line as needed

• Looked for cross-sell opportunities

Nov 2000 to Jan 2001

Member Service Representative

B uilding Trades Federal Credit Union

Maple Grove, MN

Performed various bank t ransactions for members. Provided excellent service in person

and over the phone. Explained credit union products and services. Opened and closed

accounts, including: checking, savings, certificates of deposit, IRAs.

Aug 1998 to Sep 2000

Teller

P innacle Bank

Lincoln, NE

Performed various bank t ransactions for customers. Answered account questions in person

and over the phone. Processed mail and night drop t ransactions. Acted as vault teller;

ordered and sold cash as necessary.

E DUCAT ION

Aug 1998

U niversity of Nebraska

L incoln, NE

Bachelor of Arts

M ajor - Anthropology

Minor - Biology

J un 1993

L incoln H igh School

L incoln, NE

High School Diploma

R EFERENCES

Available upon request.

Contact this candidate