Technical Support Computer

Nicolas Sandoval 951-***-****

***** ********* ** ********, ** 92585

**************@*******.***

PROFESSIONAL OBJECTIVE

Eager to apply academic and professional background towards launching a

successful career as an IT Specialist with an employer offering

opportunities for professional development in exchange for demonstrated

drive and commitment to superior job performance.

EDUCATION

Universal Training Center -Highland Ca

Micro Computer Repair. Diploma, 2000

New Horizons Computer Learning Center

Micro Computer, Network and Security and Mcse Training. Diploma, 2001

TECHNOLOGICAL EXPERTISE

. PC Diagnostics/Repair

. Virus/Spy ware Removal

. Wireless Network Setup

. Network Design &Implementation

. Network/PC Security

. VPN Setup

. Data Recovery

. Remote Technical support & Customer Relationship Solutions

. Hardware & Software Upgrades

. Windows 95.98.ME, 2K Pro/2K, Server/XP, 7

PROFESSIONAL EXPERIENCE

Computer Services Technicians (Free lance Work) 2003-

2011

. PC Diagnostics/Repair /Virus/Spy ware Removal, Network Setup

. Network Design/ Network/PC Security/ Technical support & Customer

Relationship Solutions/Hardware & Software Upgrade

As a Freelance Computer Services Technicians I worked For Large Companies

providing Technical Support .And also providing Service to Home personal

computer.

Universal Training Center- Highland Ca 2000-

2003

Micro Computer Repair Instructor

I Instructed students in a complete intensive training and in-depth study

of each of the elements of computer maintenance, network design, and

performance and computer repair I would provide a real-life simulations

and hands-on computer repair training at each stage of study

.Concentrated on the following areas:

. Operating systems

. Software applications

. Network and hardware maintenance

. Networking

. End-user efficiency

. Providing support

. Evaluating computer performance

. Computer peripherals and process optimization

. Troubleshooting networks and computer programs

. Installing software and hardware

. Designing and implementing a secure network

. Supporting desktops and servers

. Managing a range of databases

. Helping with web development

. Developing processes and procedures to train others

. Supporting or leading a group of computer repair technicians through a

project

. Becoming proficient with MS Windows operating systems

. Installing peripherals and other hardware across a range of computers

.

Nicolas Sandoval 951-***-****

24380 Charlette Ln Romoland, CA 92585

**************@*******.***

Date August 10, 2011

Dear Sr. Manager, Technology Operations

I am currently seeking a challenging career opportunity as a Desktop

Support Technician and I am submitting my resume for your review. In

advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, my professional

qualifications include: Computer System Technician, as well as 12 years'

experience as a PC Troubleshooting Technician/ Network and mean more areas.

I readily adapt to new environments and enthusiastically take on new

responsibilities and challenges. Additionally, I am equally effective in

team-oriented and self-driven professional environments.

As an employee, you will find me to be a driven team player committed to

supporting you in achieving your objectives through superior performance.

I am confident that I could be a valuable asset to your firm, and look

forward to interviewing with you in the near future so that I may have the

opportunity to prove this to you in person.

Sincerely,

Nicolas Sandoval

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